Mariner Finance N Main St, Marion

Mariner Finance Reviews

• J

  John Reed
  1

  Received pre-approval for over $2000 in the mail, called and advised I would accept $1500 and they agreed. Drove home in pouring rain to Marion office and told I could only get $1000. Didn't really need that, but just wanted not to use my savings and expand credit score. It's a poor outfit to do business with. Rinky dink outfit. From previous reviews, it seems they have a bad habit of sending out pre-approval letters and telling you one thing on the phone, then when you get to their office, tell you something else. Guess they figure that people are so desperate and they can get them in the office that they'll take anything they can get........WRONG!

  Response from the owner

  John Reed, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• J

  Jacquelin Young
  4

  The staff is very curtious and professional. I didn't like the fact that I patronize this business and was not allowed to use the bathroom after having to drive almost an hour to the business.

  Response from the owner

  Jacquelin, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

• M

  Maria “Maria Maria” Maria
  1

  If there was a zero star, I would rate them a zero star. They lied to my husband that he was approved, then he spent his last money to get what he need to get the loan. They told him to come back the next morning. When he got there, they said he wasn't approved for it. Don't be telling customers that they're approve, when you're going to turn them down!!! Worst place ever. Wasted three hours at that damn place! So angry right now.

• R

  Ronald Autrey
  5

  I was treated with respect the loan officer was polite and friendly and knew and did her job very well. The office I visIted was Mariner Finance in Marion NC.

  Response from the owner

  Ronald, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• R

  Rebecca Dupont
  5

  Outstanding customer service very polite and professional

  Response from the owner

  kev kad, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• S

  Susan “Mskitty”
  5

  The people here has always been helpful and caring

  Response from the owner

  MSKITTY “Mskitty”, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• P

  Patricia Lovelace
  1

  Not friendly to clients or family of clients...should be able to rate a ZERO cause that's what I would have given them

  Response from the owner

  Patricia, we apologize that our branch did not meet your expectations. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.