ACE Cash Express Memphis Ave, Cleveland

ACE Cash Express Reviews

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  Elischa Flynn
  5

  The ladies at this branch are absolutely wonderful. I have been using this location for 6 maybe 7 years now and every year I am Never disappointed. I am always satisfied with my visit. I get the exact help I need. For years I have felt safe coming to this location and only this Ace Checks Cashed location. I appreciate the care and respect they give to the customers the most. They never let me down. Thank you for your services ladies.

  Response from the owner

  Hi Elischa, thanks for making our day with this awesome review about your check cashing experience! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 5311 Memphis Ave again soon – we’re here to help!

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  Monica Merkly
  5

  I was helped by Judy at the Memphis Fulton store. She was so sweet and her customer service was amazing. She helped me with the service I needed and gave me some options for other services I could use. She was very knowledgeable of everything I needed and very sweet when I did understand something. She is a fabulous person to be working in customer service and I will definitely go back to this store if she is working.

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 5311 Memphis Ave! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

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  Nikki Dixon
  5

  Store 1024 is great, Especially Mary. She is always pleasant, helpful and, friendly. It's always a pleasure going in and seeing her behind the counter to help.

  Response from the owner

  We’re glad that we could help you ACE the day, Nikki! Thank you for being our consumer and for telling us about your positive experience at our store in Cleveland.

• D

  Desteney West
  5

  Mary is awesome. I have been here multiple times and it’s always great service from her. I love that she remembers faces.

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Desteney! This is the feedback that we love to hear. Please come back to visit our associates at 5311 Memphis Ave for check cashing or money transfers soon!

• A

  Alex Rodriguez
  5

  Mary is a great worker everytime i cash my checks there for whatever reason with her it puts me in an excited and happy mood to go spend this money lol maybe a bad thing for me but she’s got great customer service skills God bless her.

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, Alex! Thank you for being our consumer and for telling us about your positive experience at our store in Cleveland. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

• j

  james barker
  5

  The staff is very respectful and it gives you a familiar vibe. One of the tellers there, I think her name is Mary, is always very attentive, and always making customers feel at home.

  Response from the owner

  james, we appreciate your feedback and want to thank you for continued support of ACE Cash Express. Be sure to check out the MoneyGram money orders or bill pay services we offer next time!

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  Melissa Berta
  5

  Came in for the first time for a quick money order. Mary was the sweetest, she greeted me right away, was very professional and made me feel so welcomed. Thank you for being so friendly and efficient, you have a long term customer thanks to her

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 5311 Memphis Ave! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• A

  Andrea Young
  5

  I have used the services from this location several times. Even though they may be really busy, when it's your turn they are always friendly and courteous. Even when I call the office, they always help me with what I need.

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Andrea. Come back and visit our ACE store at 5311 Memphis Ave soon!

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  Veronica Cline
  5

  I always go up there and work with Mary. She is fast but you can still understand what's she saying and doing. She's professional, her response is always helping. She is quick with the job and response. She's does he job amazing

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 5311 Memphis Ave! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• D

  Dew Mikelson
  5

  Mary is my go to lady. When ever there is an issue or concern I come here. She never lets me down.

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Dew! This is the feedback that we love to hear. Please come back to visit our associates at 5311 Memphis Ave for check cashing or money transfers soon!