ACE Cash Express Triskett Rd, Cleveland

ACE Cash Express Reviews

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  Savannah Gibbons
  1

  The older lady who works there is very rude and nasty to customers. She says rude things to you and things that should not be said. This isn’t the first time she has said rude stuff to us either. I’m surprised she even has a job with the way she treats people. Someone definitely needs to say something to her or fire her. She is very unprofessional and rude!!

  Response from the owner

  Savannah, we sincerely apologize about your recent experience at our ACE store in Cleveland. If possible, we would love an opportunity to make things right. Please email us at [email protected], so the Regional Vice President can discuss your feedback further. Thank you for being an ACE consumer!

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  Chelsea Lewis
  5

  Have only been here a few times . I've had the opprotunity of having Jennifer at the Triskett location. She is always an absolute pleasure , full of positive energy and even great in humoring me in conversation. She falls nothing short of perfect with customer service and satisfaction . I appologize I dont remember the other womans name but she as well was incredible in making sure I was swiftly and correctly taken care of. As an awesome bonus she brought plenty of her grandaughters girl scout cookies to make available . I thoroughly enjoyed my thin mints ! Thank you so much ACE! - A very happy and loyal customer. ❤

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our service. Thank you for being a loyal consumer, Chelsea. Come back and visit our ACE store at 14002 Triskett Rd soon!

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  MariCC2
  5

  Every interaction I’ve had here has been great! I’ve been lucky enough to have Bonna assist me multiple times when I’ve come in to cash my check or take out a loan. She’s always so pleasant to deal with and makes the transaction a joy!

  Response from the owner

  Hi MariCC2, thanks for making our day with this awesome review about your check cashing experience! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 14002 Triskett Rd again soon – we’re here to help!

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  Michael Shapiro
  5

  It's always good service helps you with what you need I love it here

  Response from the owner

  We’re glad that we could help you ACE the day, Michael! Thank you for being our consumer and for telling us about your positive experience at our store in Cleveland.

• J

  Jermaine Patterson
  1

  I went to cash 2 checks and to get a money order That did not happen your worker took it upon herself to use my checks to cover the money fee ....which is not what I wanted to do then she tell me she made a mistake and can I invent a time machine to fix it very unprofessional and I will not return ever ...her name is Judy .....

  Response from the owner

  This is not the experience we strive for, Jermaine. Thank you for bringing it to our attention. The Regional Vice President over this store location would like to speak with you and provide support. Could you please contact [email protected] with more information?

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  James Martin
  1

  This lady named Judy it’s very unprofessional people like this shouldn’t be working on customer service business she was very rude I don’t know if she was having a bad day but this is not good for business if you can’t deal with the public maybe you shouldn’t work

  Response from the owner

  This is not the experience we strive for, James. Thank you for bringing it to our attention. The Regional Vice President over this store location would like to speak with you and provide support. Could you please contact [email protected] with more information?

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  Mark Pesta
  5

  Bonna is a blessing, always helpful and concerned about the needs of her customers. Always great service and from someone who cared! Shout out to Judy as well she learned from the best!

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our service. Thank you for being a loyal consumer, Mark. Come back and visit our ACE store at 14002 Triskett Rd soon!

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  SHADOW _____CLAN
  5

  The white hair older women was very kind and helpful ...than you so much..

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, SHADOW! This is the feedback that we love to hear. Please come back to visit our associates at 14002 Triskett Rd for check cashing or money transfers soon!

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  Jaslyn Narv
  5

  Great services each time I come in young lady always make sure I get what I need and always suggesting new things that they offer

  Response from the owner

  We’re glad that we could help you ACE the day, Jaslyn! Thank you for being our consumer and for telling us about your positive experience at our store in Cleveland.

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  Ann Hodges
  5

  Always great service with a smile!

  Response from the owner

  We’re glad that we could help you ACE the day, Ann! Thank you for being our consumer and for telling us about your positive experience at our store in Cleveland.