ACE Cash Express S Taylor Rd, University Heights

ACE Cash Express Reviews

• S

  ShaKeena McAlpine
  5

  I would like to say that my experience at this location was very heart warming... I was very upset that I couldn't complete a transaction. I tried two other places and no help, however I called Ms. Diane and explained my situation and she assisted me. Out of all the places I called and visited, she was the only one that went over and beyond so I could complete my transaction! Literally saved me today! I appreciate you so much Ms. Diane!!! Thank you again😊

  Response from the owner

  We’re glad that we could help you ACE the day, ShaKeena! Thank you for being our consumer and for telling us about your positive experience at our store in University Heights.

• N

  Nichole Dickey
  5

  Diane went above and beyond to make check cashing easy. Her customer service was amazing. That woman deserves a raise.

  Response from the owner

  Hi Nichole, thanks for making our day with this awesome review about your check cashing experience! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 2167 S Taylor Rd again soon – we’re here to help!

• S

  Shaniera Miller
  5

  Ms. Diane was absolutely amazing from the time I called her all the way to the end of the transaction!!! She was sweet, patient and helpful and one of the kindest people I've ever met. Her customer service is next level. Give her a raise she definitely deserves it. Thank you again Ms. Diane.

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Shaniera. Come back and visit our ACE store at 2167 S Taylor Rd soon!

• C

  Chyketa Dickenson
  5

  My experience with ace has been great! All of the workers are always Pleasant and so helpful! Ms. Diane always go above and beyond with helping me if I had any issues! She is very nice and so patient with her customers… I really appreciate good customer service and I got to say I haven’t Came across anyone like her!!! I love seeing her face when I walk through the door and knowing that she is about to assist me with whatever I need! She always has a smile on her face and you can just tell she loves her job! Ace is a great place overall but I will only go to that one because she’s there⭐️⭐️⭐️⭐️⭐️

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Chyketa. Come back and visit our ACE store at 2167 S Taylor Rd soon!

• A

  A̶n̶t̶ D̶a̶B̶u̶L̶L̶Y̶
  5

  I was assisted by Diane. She was very resourceful and professional. She helped me with no problems and with a smile on her face. She really brightened up my day today! THANKS DIANE !!!!

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Londyn! This is the feedback that we love to hear. Please come back to visit our associates at 2167 S Taylor Rd for check cashing or money transfers soon!

• K

  Kiante Lewis
  5

  Ms. Diane was beyond exceptional! I loved her energy and personality, she was extremely friendly and helpful. She really brightened my spirits although I was not in a good space initially. She instantly turned that frown upside down! To make matters even better, we share the same sign and our birthdays are three days apart. She was a complete joy and I will be back very soon. I also opened up a flare bank account, thanks to Ms. Diane! She is truly a godsend and I can tell that she throughly enjoys her job and her customer service is impeccable, better yet INCOMPARABLE!!! Ps. She deserves a raise lol

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Kiante. Come back and visit our ACE store at 2167 S Taylor Rd soon!

• J

  Jeniesha Mckinney
  5

  Ms.Diane is really patient and I'm am very happy that I came in Today. Today was my first time here and I was very frustrated. Not only did she help but educated me on all that you guys offer. Again I want to thank you Diane for making my day. God Bless You

  Response from the owner

  Thank you so much for taking the time to leave us this kind review, Jeniesha! We value and appreciate you for being an ACE consumer.

• C

  C Beard
  5

  Diane is excellent!! She's pleasant, personable, always remembers me and always makes me laugh... Her personality and professionalism will always make her easy to like and keep customers coming back. She's definitely someone you would want your employees to immulate by her great attitude and disposition.

  Response from the owner

  What great feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal consumer, C.

• O

  OHROM
  5

  I have been a customer for a long time not even sure how long its been, I work with Diane every time i go and she is the best. She calls me when my payments are due and she is always friendly and in positive spirits. I have seen many employees come and go at this store but the one Rock of the store Diane is always there to take care of her customers :) Great work Diane, you should give that women a raise she deserves it IMO Rob R.

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, OHROM! This is the feedback that we love to hear. Please come back to visit our associates at 2167 S Taylor Rd soon!

• S

  Shalisa Wallace
  5

  I just love Dianna she’s very helpful and she shows great customer service. Awesome service everytime I come in she knows her customers off hand. Hands down the best

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Shalisa! This is the feedback that we love to hear. Please come back to visit our associates at 2167 S Taylor Rd for check cashing or money transfers soon!