Wells Fargo Bank E Main St, Collegeville

Wells Fargo Bank Reviews

• C

  Cheryl Plower
  5

  Saturday 5/7 had a very positive experience. The branch manager went out if his way to assist, even though it was a transaction no longer handled by the bank. A+ customer service. Thank you

  Response from the owner

  This is great to see, Cheryl! Thanks for taking the time to share. -Casey, Wells Fargo HL Social

• K

  Keys Family
  1

  Wells Fargo - here they go again. Changing accounts without customer consent to fee based checking requiring a balance of $20,000 OR they charge you $25 per month, $300 per year. This behavior formerly resulted in the dismissal of two CEOs and fines. The ‘notification’ was their typical lawyer letter buried in account notification. In the smallest unreadable font. Assume if you have less than the fee amount in your account you are charged a $45 overdraft fee. Hoping to hear from WF management ??????

  Response from the owner

  I’ll do my best to ensure this matter is addressed. Please send an email to [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• F

  Francis Ruggiero
  1

  Can never find a parking space anywhere near the bank—everything is full, yet no customers in the bank or other businesses. Cannot access Philly Soft Pretzel for the same reason. Who do all these cars belong to?

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• B

  Bt Col
  1

  After waiting 15 minutes, they inform me it will be $7.50 for them to cash my check. That is absolutely rediculous that you would need to pay for money that is yours. They should be ashamed.

  Response from the owner

  Thanks for your feedback on this location,. I'm very sorry we didn't meet your expectations this time, and I'd like to look into your concerns. Please tell me more about your visit in an email to [email protected], and be sure to mention your review and Google username (no account numbers). I look forward to the chance to assist. -Nick, Wells Fargo HL Social

• J

  John Kittredge
  5

  Really helped me out with some problems I was having with my account. Very friendly and knowledgeable especially if you don't start out all angry.

• j

  joe
  5

  Did personal banking inside bank no problem got issue resolved

  Response from the owner

  I'm truly glad to read your review, Joe, and I appreciate you taking the time to share these kind words. Have a great day. -Jessica, Wells Fargo HL Social

• J

  Jim Mcguire
  1

  Pleasant people. But way understaffed. Expect a long wait for simple items

  Response from the owner

  Thanks for your feedback, Jim. I know how frustrating a long wait can be, and I'm very sorry for the inconvenience. As it's important that your concerns are forwarded appropriately, please email me at [email protected] with your Google username and more details about your visit (no account numbers). I also ask that you mention your review on a Wells Fargo location. -Shannon, Wells Fargo HL Social

• M

  Mary Murphy
  5

  Many thanks to Michael Zollers, Branch Manager, for his assistance and patience this afternoon. Mary Murphy

• R

  Rebeca C
  5

  Great and friendly service....Christopher was very nice and professional thank you

• A

  Alexander Kretz
  5

  Always have a great experience at this Wells Fargo!