Town North Nissan Service Center Research Blvd, Austin

Town North Nissan Service Center Reviews

• m

  mark cruces
  5

  I love te attention of this dealer..

  Response from the owner

  Thank you for being our customer, we appreciate your kind words!

• D

  Dennis Rosado
  5

  This is where I take my Nissan to qualified, certified mechanics and service...treat your Nissan right where specialists know everything about your Nissan!!!

  Response from the owner

  Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

• R

  Robby Thate
  2

  Please call me and I would be to you have my number

  Response from the owner

  I see you are not happy with us, but cannot tell why in a blank review. I really would like to assist you, please contact me so I can assist. Phill Auguste General Manager [email protected]

• N

  Nate Roberts
  1

  Bad business practices Follow-Up (8/7/2020): I emailed you as requested on 7/27/2020 and have yet to hear back from you or any other member of the company. I have given you an opportunity to respond and make things right and you've ignored me. If I haven't gotten a response from you or your team by next week I'll post the entire email I sent, verbatim for anyone who wants to know what I meant by "bad business practices". Follow-Up: No reply to my email so obviously this business doesn't care once they have your money.

  Response from the owner

  I see you are not happy with us, but cannot tell me why in your review. I really would like to assist you, please contact me so I can assist. Steven Riddick General Manager [email protected]

• R

  Rich Martinez
  5

  It was perfect! They told me car would be ready in a couple of hours and it was. Thank you Anthony Santoscoy for making this errand; pleasurable!! 😃😃

  Response from the owner

  Thank you for your kind recommendation! We are thrilled to hear that Anthony was able to provide you with a pleasant experience!

• f

  frank villegas
  5

  Went in there Saturday afternoon I need a battery Juan my service representative did a great job explain everything drink a cup of hot french vanilla coffee had a great experience

  Response from the owner

  Thank you Frank for your kind words for Juan! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

• D

  David Fore
  5

  Can't say enough about this dealership! It's the only place I've ever taken my car to, and I've got a hundred thousand miles on my Nissan Sentra and still going strong. They're always very prompt getting back to you, and usually they'll get your car out the same day unless it's something major. Special shout-out to Christy my service advisor.

  Response from the owner

  Thank you David for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

• M

  Mexikano Pistol
  1

  I currently purchase three vehicles from the Towncar Nissan used car dealership all within a month paying cash estimating around 21,000. Not only was this a special moment in my life as well as my family's because these vehicles were being bought for my children as there first vehicle. I bought a 2008 BMW with a warrenty for my 16 year old daughter about 8 months ago after purchasing the vehicle I had to tow it back the very next day due to there being mechanical issues which Nissan Towncar fixed after I had to pay to get it there which was not cheap due to me living a hour away but that is the least of it, I now had a daughter that was devastated. Well they fixed it. Then afterwards I took it to the BMW service center where I'm located to be told that there are major issues with this car and that the warranty doesn't apply to this car due to this issues being pre-existing. That is not even the worse of the matter i still have not received my title for this car that I supposely owe. After acquiring about this matter with several people at the used Towncar Nissan Dealership where I purchased it at I was informed that the title was still in the process of getting transferred out of the other person's name that owed it into the dealerships where 8 months later that is still the issue so the used Nissan dealership basically sold me a car that was not theirs, after this matter continued me going back and forth to get paper tag every month wasting my time and money and it been several month of this I began to call to the dealership to talk to the managers and director only to be avoided, hang up on or just giving the run around to this day. I have done everything possible to fix this matter but thinking that since I am a woman that it really just doesn't matter to them.

  Response from the owner

  We're sorry that after further attempts to resolve your concerns we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.

• S

  SC65 GTO
  1

  Took car in limping. Had to leave in a wheel chair. Not only did they not fix it but sabotaged it which made it worse. Go anywhere else even a gas station does more quality work. Went in P301 misfire on one cylider. Came out P300 multiple misfires. Opposite of repair or serviced. Could not trust them to give the car back in at least the same condition it came in. How could they be trusted to service the car.

  Response from the owner

  We're sorry that we unable to meet your expectations. We would love the opportunity to earn your business if you allow us to perform the discussed repairs.

• T

  Theresa Llano
  5

  While my car is new, my first oil change won't take place until a few months from now. However, I received excellent customer service from Daniela (sales), Ken (manager), and Tamarcus (financing). They were able to get me into a new Nissan Rogue. Just love my new car. What was so refreshing....I was not greeted by a flock of anxious sales people needing to meet their end of the month quota. Daniela was not pushy but patient and supportive. Her manager Ken told me that I would definitely get financed and for me not to worry and as for Tamarcus he explained the financing so well that I learned so much about my credit score and auto financing. I left driving in a beautiful car with a great big smile and peace of mind with no more old car auto issues. Thank you Daniela, Ken and TaMarcus!!!

  Response from the owner

  Thank you Theresa for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!