The Busch Team of First Savings Mortgage 9th St, Washington

The Busch Team of First Savings Mortgage Reviews

• A

  Amanda Graham
  5

  Loved working with Jackie, Gregg, and Min to buy our first home - and would highly recommend First Savings! They were helpful, knowledgeable, and always watching out for us. In a process where you get so much information and have so many things to do and review and sign, they were there to bring clarity and peace of mind. I truly felt like they were our advocates and would highly recommend them!

• A

  Advait Madhavan
  5

  Had a conversation on the phone with Gregg who returned my voicemail in a timely manner. He was frank about the situation in the market and told me that the rates I was getting was the best. Gregg seems like a honorable professional who tells you they way things are!

• H

  Hunter Smith
  5

  The Busch team was fantastic from start to finish. Gregg and his team moved incredibly fast, were on the ball, and there for me when things got quite complex prior to closing. As a first time home buyer in Dupont, I felt at ease throughout the entire process. They are professional, friendly, and great to work with. I highly recommend!

  Response from the owner

  Thank you Hunter!

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  Piet Gauchat
  5

  I have done three mortgages through the Busch Team and have found them to be responsive and very much in front of the process. With other companies the process has been fraught with problems and lots of 11th hour requests for information. With First Savings there were no surprises and this part of the transaction was secured well in advance of the closing. I would and have highly recommended this company to friends and family.

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  Tracy Dendy
  5

  The entire mortgage experience with the Busch Team was exemplary. I must personally thank Elyse Stooks, Brandy Rose and Joanne Swain for taking such fabulous care of me throughout the entire purchase process and for answering all my many questions. They assuaged any fears and prepared me at every step. I highly recommend their services.

  Response from the owner

  Thank you Tracy for the glowing recommendation. We're so happy we could help you with your home buying experience!

• S

  Sam Blake
  1

  Attempting to get prequalified for a mortgage as first time home buyers is intimidating as it is. However we never felt like the person we were working with had their paperwork together or knew what they were doing. She came back with one number and 20 minutes later a different number because she forgot something. Took over a week as she kept asking for additional information that was already on the paperwork we had provided.

  Response from the owner

  Hello Sam, we take our reviews very seriously and thank you for your feedback. We understand that applying for a loan is a very big decision and apologize for your experience. All of our staff members are required to confirm the information provided during the process and are sorry for the inconvenience but this extra step is necessary to ensure all participants are protected. We’re going to look further into this for you to assure our service is at it highest quality for you and future clients.” - The Busch Team

• V

  Vincent DAmbra
  5

  Gregg and the team helped us secure a loan under an incredibly tight time frame. If not for them, we would have had to put down a much larger deposit, and had less available for renovations.

  Response from the owner

  Thank you Vincent!

• A

  Anon N
  1

  I would not recommend. There were way too many errors on the loan estimate and the closing disclosure. The team was not easy to get in touch with and it was hard to get clear answers to questions I had.

• U

  Ulrich Boser
  1

  First time, they were great. Second time, not so much. Made errors during our remortgage. Would not recommend.

• B

  Brian Pujanauski
  5

  Gregg spoke with us early on a Saturday morning (based on our schedule) and the team got everything done on time with little hassle. What more could you ask for?

  Response from the owner

  Thank you Brian! We love hearing that our clients are happy with the experience. We're here for you when you need us again!