Team Heard - Your Veteran Mortgage Team W Bitters Rd, San Antonio

Team Heard - Your Veteran Mortgage Team Reviews

• S

  Scott Wallace
  5

  John and his team were fantastic! They stepped us through the entire process and when there was an issue due to the seller, he took it upon himself to handle the issue so we didn't even realize the potential problem. I highly recommend using Team Heard for your mortgage needs. At a time when stress is high, they absorbed any stress we had and made the home buying process a pleasant experience.

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  fe ba
  5

  Great team! I highly recommend Team Heard at Directions Home Loan to assist you on your mortgage refinancing. They showed up all the way being supportive, responsive and diligent on addressing everything that was required to achieve the goal of getting things done. On top of that, the process was fast and without hurdles. If you are thinking on getting some savings under current low interest rates, I would strongly advice to look for them to make it happen.

• J

  Johnnyzmx Ramos
  5

  Nick and Team Heard worked diligently on my loan. They were very helpful on letting me know what they needed and where exactly in the process were by via email and app. Nick and team were very professional yet very friendly and easy to work with. We closed on time and now we have our dream home. I definitely recommend Nick and Team Heard to anyone looking to buy a home or property. Thank Nick and Team Heard. God bless you.

• C

  Chase Hubbert
  5

  Team Heard was extremely great to work with throughout the lending process on my new home purchase. First time home buying can be an extremely stressful process, and John and his team made sure to do everything they could to alleviate the stress in the best way possible. I strongly suggest Directions Home Loans-Team Heard for your next home purchase.

• J

  John Brumby
  5

  This is the 4th time that I have used John and Team Heard as my Loan Officer. John is someone that I trust to give me accurate information, and does a really good job with estimating closing costs. He is always upfront with the financial information, and if there is any deviation from his projections he immediately contacts you so there are no surprises. I highly recommend John and Team Heard, and will continue to use them for any properties that I buy in the future. Thanks for your professionalism and commitment to the customer.

• A

  Angelina Martinez
  5

  Thank you Team Heard for helping us refinance our home during the COVID-19 pandemic and a financially challenging time for my family. They made the process as simple as possible, all the while keeping us informed on each step. Our questions were answered quickly and the whole process was so smooth. I highly recommend Directions Home Loan and Team Heard!

• T

  Thomas St. James
  5

  John and Team Heard did an outstanding job with the loan for my new property in San Antonio. This is the third time I have used John and his team. They are punctual, organized, and have the best interests of the buy at heart, always searching for the lowest rate possible. I did not use them one time two years ago and regret that decision; I won't make that mistake again!

  Response from the owner

  Thank you for trusting us with your business again. Our clients needs come first and we look forward to working with you again in the future.

• M

  Michael Martinez
  5

  Team Heard Directions Home Loans did a phenomenal job in getting our home refinanced. Through COVID-19, they stayed in constant communication with us every step of the way. The process was seamless and very professional. Highly recommend Team Heard. Thank you, Mike and Angelina Martinez

• C

  Cherin Thompson
  5

  Nick helped us with our refinance. He was very knowledgeable & answered all our questions. If he didn't know the answer he would ask a colleague & get back to us promptly. His response time to phone calls & texts were amazing! He gave the best customer service we've received in a long time.

• D

  Diedra Cherry
  5

  Nick Perez was out loan officer and was a pleasure to work with. No matter the time of day was always attentive to our concerns and questions. This transaction was fast and smooth highly recommend Team Heard.