Stone Lake Mortgage Coit Rd, Plano

Stone Lake Mortgage Reviews

• K

  Kassandra Cooney
  5

  Alanah and the team at Stone Lake were very helpful and communicative throughout the whole process. They were always available to answer my questions and we had a very smooth closing. I would definitely work with them again in the future!

  Response from the owner

  Kassandra, thank you so much for your review! We appreciate you taking the time to share your experience with Stone Lake and we are so glad to hear it was a positive one! We strive to make the entire mortgage process as smooth and easy as possible, and it sounds like we succeeded! Thank you for choosing us and should you have any future real estate questions or needs, you know where to find us!

• T

  Toby Williams
  5

  I can't say enough great things about Drew and his staff. They are exceptional. Great customer service and great communication. During our original mortgage rates dropped before we closed and Drew called me with new options that saved us money. We re-financed with them again recently and the experience was just as great! The notary even came to my wife's office to sign all of the paperwork which was a huge time saver for us. Thanks again Drew!

  Response from the owner

  Toby, we cannot thank you enough for the kind review-- it has truly been a pleasure working with you in both the mortgage process and refinancing! Our goal is to provide the same level of service to each of our clients that we would our own family: strong support, consistent communication, and the best rates we can possibly offer. We are so glad this was evident in your experience with Stone Lake Mortgage! We are always here if you need us, let us know how we can help!

• J

  John Kirkpatrick
  5

  I have not purchased a home in many years and the process has changed significantly since that time. My particular situation required someone capable of handling multiple obstacles and the knowledge to guide me through such terrain- Drew and Bethany at Stone Lake Mortgage truly did bridge the gap between wanting a home and achieving that outcome with their years of experience and professionalism. I encountered no surprises at closing as it went off without a hitch. Thank you and best regards to Drew McMurtre and his team at Stone Lake Mortgage. John Kirkpatrick

• S

  Scott Mathews
  5

  This was my first home buying experience and I don't think it could have gone any better. Alanah was patient with my multitude of questions and so knowledgable of the loan process that she never had to say "I'll get back with you" or "let me see what I can find out". She had all of the answers. She always kept me well informed on where things stood in the process as well. Superior customer service. If you want to work with a mortgage lender that will treat you like family, Stone Lake is who you should go with. Thanks Alanah and team!

  Response from the owner

  Scott, thank you so much for your kind review! We are so glad to hear your experience with Stone Lake Mortgage was positive -- especially considering it was your first time buying a home! Thank you so much for trusting Alanah and Stone Lake Mortgage to assist you in your home buying process, and please do not hesitate to reach out should you have any questions or if there is anything we can help you with in the future!

• C

  Christine Masese
  5

  Ive had nothing but great experience with Stonelake Mortgage! Drew made sure all my questions were answered promptly. His team made sure everything needed for underwriting was accurate and also made my closing process easier. I would definitely recommend them to anyone thinking of buying a house.

  Response from the owner

  Tina, thank you so very much for the kind words. An easy lending process is what we aim for and we are so glad that was your experience! It was an absolute pleasure working with you on your home loan-- please know we are here to answer questions and help in any way we can from here on out! Congrats on your wonderful new home; we wish you many, many years of happiness to come!

• A

  Amanda Fung
  5

  Alanah and Drew were amazing! They were helpful every step of the way, at times it seemed like buying a home was not going to be possible but somehow it all worked out! I know it was because we went with their company and how helpful and informative they both were during the whole process, thank you so much stone lake mortgage!

  Response from the owner

  Amanda, it was an absolute pleasure doing business with you-- congrats on the new home! We strive to make the entire mortgage process as simple as possible and we are so glad you felt supported every step of the way. If you should ever have any real estate or mortgage related questions, you know where to find us; we are always happy to help however we can! And thank you for the kind review!

• M

  Mary Creekbaum
  5

  Drew and his co-workers were very helpful in refinancing my home. They were very attentive to my needs and as promised, made it happen as fast as it could. My experience with very pleasant and I would recommend Drew and Stone Lake Mortgage to anybody looking for a new home or to refinance. You guys ROCK!!!

  Response from the owner

  Mary thank you for the great review, we enjoyed working with you also. Please let us know if we can help you in the future.

• ,

  ,Brian Manuel
  5

  Erin and her staff were amazing to work with. We were able to get a great rate and close within a small window. We didn't have the best credit profile, but they were able to work through that. I will certainly use Stone Lake on my next home.

  Response from the owner

  Brian, thank you so much for the kind review! We are happy to have worked with you and look forward to working with you again!

• M

  Mo Wash (mowash)
  5

  THANK YOU SO MUCH ERIN READING. OMG, I don't know where to start. Words are inadequate to express the true honesty, professionalism and service we received from Erin Reading, Drew McMurtre and team at Stone Lake mortgage. They were extremely helpful, empathetic to our needs and concerns. All phone calls and emails were returned in a timely manner. The entire experience from start to closing was flawless. Erin gave us so much confidence that we decided not to go anywhere else and that was the best decision. Erin, Drew and Team were very knowledgeable and helpful. Great attitude, awesomeness... I can go on and on. Thank you Stone Lake Mortgage, we were very fortunate to have found you all.

  Response from the owner

  Mo, how can we thank you enough for such an awesome review?!?! It was an absolute pleasure working with you on your home loan and we are beyond happy to know that you found the experience to be a positive one. If there is ever anything we can do to help you in the future, even if you just have a question, please do not hesitate to reach out!

• T

  Tanisha Campbell
  5

  I work with Alanah King and she was exactly what i need to make my first home buying experience worth all the hard work and dedication. Alanah was able to not only get me locked in at a low 30 fixed rate, but she was also able to help me close within a month. She was very informational and answered all my questions and provided me with things i never even though about. It was a pleasure working with her team and i cannot wait until other family members purchase as well because i definitely recommend StoneLake Mortgage.

  Response from the owner

  Tanisha, first-- congratulations on the new home! We wish you many years of fond memories within those walls! Next, thank you so much for the kind review. We do our very best to offer a level of service that is beyond expectation and couldn't be happier that your experience with Stone Lake was such a positive one. It was an absolute pleasure working with you and please know that we are always here to help you (and your family and friends) with any real estate related questions or needs!