Steve Wandrie - Caliber Home Loans Rochester Mill St, Rochester

Steve Wandrie - Caliber Home Loans Rochester Reviews

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  Garrett Hoffman
  5

  Steve did an amazing job on our refinance. He is a wealth of knowledge and makes sure you understand the whole process from start to finish. You are treated like family. He made sure we understood the process and what our best options were for our situation. I did shop around and Steve was one of 4 mortgage professional I talked to. He blew us away with his customer service and knowledge. He defiantly loves what he does and truly cares about the people he helps. You will never feel like just another closing just going through the process. My wife was very happy with the process, so happy wife happy life! The Caliber portal to manage our mortgage is better then anything we had to use in the past! Highly recommend!!! If you are not talking to Steve you are doing home purchasing wrong. Thank you Steve from the Hoffman Family.

  Response from the owner

  Wow! What an amazing review, this feedback is wonderful. Thank you for trusting us with such an important decision, it was truly our pleasure.

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  Brian Anklam
  5

  Steve is one of the best, and I’ve recommended him to friends and family since we closed our loan. We asked Steve to help us with our refinance. Because of our particular situation, Steve had his work cut out for him! He kept us up-to-date as we addressed any questions or concerns from underwriting and went the extra mile to reach out on our behalf to other parties who needed to provide information for our loan. Steve had to get creative with some solutions and kept us informed whenever our loan had to change or when new options became available. He leads his team well and always made sure we as were taken care of and informed. It didn’t matter if it was late at night because of our work schedule, or even around a holiday - Steve gets it done. I’m happy to recommend him to our friends and family, and especially to those new to the mortgage lending process. He explains things in a clear and concise manner, and patiently explained our options or why changes had to happen. I always had the feeling our loan and circumstances were a priority to him - he treated us like family and I look forward to work with him again.

  Response from the owner

  Thank you so much for this amazing review, I’ll be sure to let our team know how pleased you were. At Caliber Home Loans, a positive customer experience is our top priority and the reason we service the majority of our loans after closing. Thank you for continuing to refer us to wonderful families like yours, it means the world. Happy New Year Anklam Family!

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  Joe McGuckin
  5

  Chris was great! He was very helpful and communicated well throughout the entire process. As a business owner, the mortgage process can be even more demanding. Chris and the team at Caliber were there every step of the way to make the process as smooth as possible.

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  Joan Ryti
  5

  I am so glad that I chose to consult with Steve about refinancing my home. He’s just a ball of knowledge! This was by far is the smoothest, most painless and most of all FASTEST process I’ve ever experienced or heard of. Steve is honest and explained every step in detail. He and his amazing assistant Lori provided great communication via email and phone. I will for sure be doing business with him again! Thank you so much!!!!

  Response from the owner

  It was a pleasure helping with your refinance Joan, we truly appreciated working with you. If rates continue to drop, we’ll be reaching out to lower your payment and save your family even more money. And thank you so much for ALREADY introducing us to your friends and family...that means the world. We’re looking forward to helping them too. Happy New Year Ryti’s!!

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  Eric Vrtis
  5

  Steve and the Caliber team are awesome! This was our second time going through the closing process with Steve and Caliber, and both times we had a great experience. I would recommend Steve to anyone looking to take out a mortgage, his financial knowledge is a great asset. Thank you Steve!

  Response from the owner

  Thanks for taking the time to share your positive feedback Eric! Our business is based on referrals, and we appreciate being your trusted advisor. We’re looking forward to the next time! Cheers -

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  Alexa Seewald
  5

  As a first time home buyer, this process scared me a little but having Steve on our team made the process fun and pain free! His entire team from top to bottom was always on top of it, helpful and willing to talk whenever we had questions. I would recommend Steve at Caliber Home Loans over and over again!

  Response from the owner

  We’re so happy to have helped with such an important decision. Congratulations to you and Drew for your beautiful home! Wishing you years of health and happiness..

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  Justin Guarisco
  5

  The customer service that we received throughout this purchasing process was phenomenal! Steve made sure that we knew exactly what to expect before it happened. No surprises! This being our first time buying a home, his expertise and ability to break down information was optimal to an exceptional experience. I would refer my closest family and friends to him.

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  Melissa Rodriguez
  5

  Steve is great at what he does and is so personable with everyone he works with! Steve made sure we knew every option that was available to us when we were deciding on doing a refi or thinking about selling our home. The team that works with Steve is also very reliable and trustworthy. Thank you again for helping us Steve. Melissa and Anthony

  Response from the owner

  When clients are as fun as you two, the process is a riot! Thanks for trusting us with such a big financial decision, we had a ball..

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  Amy R
  5

  We have refinanced and purchased a home with Steve's help. He always keeps us updated and explains things as the process progresses. Both transactions went perfectly! We couldn't be happier!

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  Michael Bashore
  5

  Steve does a great job with his clients. He is a wealth of knowledge and makes the home buying process easy. Highly recommend!!!

  Response from the owner

  Thanks Mike. I appreciate the positive feedback.