Stephen Willett - State Farm Insurance Agent Manchester Rd, Manchester

Stephen Willett - State Farm Insurance Agent Reviews

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  Nick Hartley
  5

  Stephen has been taking care of my wife and I for 3 years now. Top notch service. When my wife totaled her car he knew exactly what to do to get us in a new car as fast as possible. I shop around for Home, Auto, and boat insurance every year and Stephen can always give me the best price. Highly recommend Stephen and his agents.

  Response from the owner

  Nick, we appreciate your business! Thank you!

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  Chantel Johnson
  5

  I have been with them since I purchased my home. The staff is extremely nice and accommodating. I never feel pressured or that they don't have my best interest in mind. I appreciate them. Jade is a doll.

  Response from the owner

  Chantel, thank you so much for the review! We are glad to hear that you love our services and especially Jade! Thank you for being a loyal customer. - Stephen, Owner

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  Lisa Kraner
  5

  It was a pleasure dealing with Stephen Willett's office. All personnel were friendly, knowledgable and incredibly responsive. Stephen's assistant Jade is truly fabulous.

  Response from the owner

  Lisa! Thank you for the kind words about my office and staff. They truly provide remarkable service to our customers! Jade is the best! - Stephen

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  Jenna Jordan
  5

  Jade is the most helpful insurance staffer I’ve ever worked with. When our basement flooded, she was quick and compassionate in her communications with us and has gone above and beyond to help us in the restoration process since then. It’s wonderful to have such reliable, kind people to call on during stressful situations. Thanks for everything!

  Response from the owner

  Jenna, I am sorry for your loss on the basement but I am glad my team was able to assist you in a time of need. We appreciate your business!!

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  Alexander Ledbetter
  5

  If you desire: personal service. Look no further. Stephen Willett has a personality and compassion that breeds personal service. He is the type of person and agent that will go above and beyond to make sure his customers are happy and satisfied. If you desire: honesty. Look no further. Stephen's upfront honesty about everything in the process made me feel comfortable about what type of insurance and exactly how much coverage I was receiving. When you discuss your insurance options with Stephen, he will make you feel informed and proud to be a State Farm customer. Thus, when shopping for any type of insurance, look no further. Appreciate someone who cares about you as a person not just another sale. Do yourself a favor. Call him and buy your insurance from the best.

  Response from the owner

  Alex, thank you for the positive review and your business! We truly appreciate it!

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  Courtney Middleton
  5

  Buying your first home is stressful but Stephen & his agency make the process much easier with their informative help, getting us insurance. Super communicative throughout the very beginning and throughout our first year with them. More than anything, they are genuinely caring people. Cannot recommend enough!

  Response from the owner

  Courtney, I am so glad we could ease that process for you! We love customers just like you!

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  Scott Birk
  5

  Mr Willett's office has always been prompt, responsive and professional. I am departing from their service for the sole desire to have a State Farm Agent that is within my neighborhood (St. Charles vs Ballwin). Thanks for all your service, Steve. Your team was great to work with.

  Response from the owner

  Hey Scott! We are so sad to see you go but I completely understand wanting a local agent! If you ever move to our neighborhood we would be glad to have you back! - Stephen -

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  Chloe Millard
  5

  Just wanted to post a quick State Farm - Stephen Willet shout out that we are seriously impressed and will never use anyone else. Our Escalade car battery died on Christmas morning after we loaded our kids up with all the gifts and we thought we’d be out $1,000 to get it somewhere because it wouldn’t even start. State Farm had a tow truck come out FOR FREE and got us to a shop for a new battery installed same day for under $300. Not to mention our new roof and siding that’s still underway and looking amazing! 🙌🏼 This is the only good news that has gotten us through 2020! Appreciate you & your team!!

  Response from the owner

  Chloe and Ryan! Thank you for putting your trust in us to insure your both your business and personal insurance. I’m glad you had a great experience and we look forward to a long relationship with you! - Stephen, Owner

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  Mandi Lewis
  5

  The team at this State Farm agency get what you need done quick. They make sure you are getting the best needs for your insurance and are super down to earth; easy to talk to!

  Response from the owner

  Mandi, thank you for the awesome review. We love having customers just like you! - Stephen

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  Chris Bates
  5

  We have recently switched to this insurance agent as they offered a much better rate than we were previously getting. We had a son turn 16 last week and adding him to our policy was very effortless. We have been very pleased with working with the Stephen Willett State Farm Agent.

  Response from the owner

  Chris, thank you for the kind words! We appreciate your business! Let us know if you ever need anything!