SchoolsFirst Federal Credit Union - Chino Valley Grand Ave, Chino

SchoolsFirst Federal Credit Union - Chino Valley Reviews

• B

  Benjamin Diaz
  1

  Just came back from a small vacation in San diego. This bank will still hold your money on card charges from hotels and amusement parks even after the transaction has been completly processed by the business. What is terrible is when the business charges does finally post and money is taken from your account, the money is taken from what's available in your account, not the money that the bank is holding. My son also has an account here and this situation caused his account to go into a negative and was charged a bank fee. This needs to be fixed

• T

  The Don Vape Mafia Inc
  5

  My wife and I have been with this credit union for about 7 years now and love it. Always very quick and friendly and my 11 year old daughter also has her own account. They offer so much to help you buy a house, car and any other things you might want to buy. I will never go anywhere else and can't say enough good about them.

  Response from the owner

  We are so happy to hear you and your family are enjoying being Members. We appreciate your loyalty and taking the time to leave this kind review!

• A

  ANGELA VALDERRAMA
  1

  This is the second time that I make a cash deposit and a check deposit and I only get credit for the check deposit I call in a claim for the cash and it takes a month for them to resolve my claim. Don’t use their ATM machines go to a teller

• L

  Lynn Golveo
  5

  I've been with this bank for over 23 years. They are the best. Will not go anywhere else. They will help you in every possible way to make things easier for customers!!😊

  Response from the owner

  So glad you had a great experience, Lynn. Thank you for your loyal Membership. We look forward to serving you for many more years!

• T

  Thomas King III
  5

  Jenny is professional, courteous, and very helpful. We acquired our loan with ease and quickness with her help and guidance. The safety for my family is a blessing. We thank you!

  Response from the owner

  Thomas, thank you for your review! We're honored to have the opportunity to help you and your family and look forward to serving you again, soon.

• Q

  Qi Diaz
  5

  Terri was very helpful. She assisted my wife and I quickly add her Schools First account. They offer free WiFi, coffee, and small crafts or games for children.

  Response from the owner

  Thank you for sharing your experience with us, Qi! Our team will be so happy to hear that you enjoy the environment of the branch; we strive to create a warm and friendly atmosphere for all our Members. We are so grateful for your Membership and look forward to serving you more in the future.

• a

  alex zamora
  5

  Sincerely nice folks to do business with. I prefer this bank more than my primary depository in Long Beach.

  Response from the owner

  We’re so glad you’re enjoying your Membership, Alex! Thank you for your kind review; we look forward to serving you again, soon.

• N

  Nancy Hulme
  5

  Best, best financial institution ever! Have been with them for a long time.

  Response from the owner

  Nancy, we have the best Members and we appreciate your loyalty!

• P

  Pablo Moran
  5

  Staff is always very helpful. Great bank, they offer excellent service

• C

  C V
  1

  On hold times are ridiculous. I have to call and wait 15 minutes to find out about their mistakes.

  Response from the owner

  C V, we are truly sorry for the long wait times you are experiencing. We are working diligently on getting to each call as quickly as we can, while still providing the best service. We understand how frustrating this is and appreciate your patience.