Mountain America Credit Union Ventura St, Albuquerque

Mountain America Credit Union Reviews

• L

  Leticia Mendoza (MamaLeti505)
  5

  Tellers are always very personable and courteous. Service is quick and accurate and the business hours are convenient. There aren't many banks open until 6 p.m. during the week days.

  Response from the owner

  Thanks for the great review, Leticia! We love having you as part of our Mountain America family!

• T

  Thaddeus Macfire
  1

  About 15 years ago I opened up a savings account in order to get a car loan here. I paid off the loan many years ago. A few years ago I moved back to Albuquerque and decided to close out my savings account and get my money. They told me that since I hadn't had any contact with them for so long that they closed my account and I had zero money with them!!!!! Some rude guy at the branch told me that I might be able to find my money at a lost money government website but that didn't happen despite my looking several times over the last couple years. I still to this day receive offers by email from this organization. They obviously have no problem keeping in contact with me to try to get more of my money!Stay away!!!!

  Response from the owner

  Hi, Thaddeus. We're sorry to hear about your experience with us. We'd love to hear more about the situation. Please send us an email at [email protected] with more information and we'll be sure to have a team member reach out to you as soon as possible. We hope to hear from you soon!

• S

  Saul Ponce
  4

  Great place to do banking business.... And loans!.... Somewhat bad or good credit accepted!

  Response from the owner

  Thanks for the great review, Saul!

• J

  John Walker
  5

  Great experience getting our RV loan! Jennifer was excellent! Whole process was very straight forward! Will go back!

  Response from the owner

  Hi John, thanks so much for telling us about great experience you had! We can’t wait to pass your kind words on to our Albuquerque team!

• A

  Avery Thompson
  5

  I went in for a small petty personal loan and departed with an auto loan refinance saving over $10,000, more and better insurance, and more personal credit! God is awesome. This place is pretty chill and has a good vibe with friendly and very helpful bankers and tellers. A big Kudos to Jennifer. Thank-you MACU!

  Response from the owner

  Thank you for your great review, Avery! We are glad Jennifer and the team were able to take care of you! We look forward to serving you more in the future! Have a great day!

• R

  ROBERT JOHNSON
  5

  The very best credit union in New Mexico and Arizona and Idaho. The only suggestion join the Allpoint atm network. Mountain america is already a member of the excellent Moneypass network. Allpoint and Moneypass winning Atm network. Because of Moneypass atm network I will be a member for life. Love Mountain America credit union 😍

  Response from the owner

  Hi Robert! Thank you for your glowing review! We are so glad to have you as a member of our Mountain America family! We look forward to serving you more in the future!

• K

  Katerin Borge
  5

  Great costumer service. Very attentive. Much appreciate this branch. You have a financial problem they are there to help. Thank you to Vittoria for the excelente care with my car refinance. Great experience and great costumer service.

  Response from the owner

  Thanks, Katerin! We will be sure to pass your kind words on to Vittoria and the rest of the team! We're thrilled they were able to help with your vehicle refinance. Look forward to seeing you again soon!

• A

  Annette Ayers
  5

  I love Mountain America Credit Union! Every visit is a welcome ray of friendship! I would not ban k anywhere else. They are always kind, respectful of my needs and willing to help.

  Response from the owner

  Thanks for the review, Annette! We are thrilled that the team was able to take good care of you! We look forward to seeing you again soon!

• G

  Gary Robinson
  5

  A-1 service from the beginning, I was given a car loan, started banking with MACU. Best move I ever made now I have two car loans, going on at the same time low payments, low rates everything is (MACU) Magnificent. Need a helping hand reach out to MACU!

  Response from the owner

  Hi Gary, thanks so much for sharing your stellar experience with us! We're so glad that we were able to help you with your car loans! We'll be sure to share your kind words with our team!

• L

  Lorenzo Archuleta
  5

  I have everything financed with Mountain America. Recently obtained a mortgage, and I would highly recommend Jill. She was thorough, responsive and attentive to my needs. Glad to be part of this credit union.

  Response from the owner

  Hi Lorenzo! Thank you for the great review. We're thrilled Jill took care of you on your loan! We love having you as a member. Take care!!