Mariner Finance Merritt Blvd, Baltimore

Mariner Finance Reviews

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  Tonya Moye
  5

  I had the best time at Mariner Finance. The person I started out with on the phone is the person I finished closing with in person! She was very capable and patient. My time there was great!

  Response from the owner

  Tonya Moye, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Phil Blanding
  3

  Insurance was misleading and not accurately explained (I will cancel)...the policy as written only pays a small portion of monthly payments. I'm not satisfied with new loan refinancing and interest rate. I should have read the documents more before signing instead of verbal explanations by agents.

  Response from the owner

  Phil Blanding, we apologize that our branch did not meet your expectations. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

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  Jacqueline Howard
  5

  The manager Ms. Chanel was very personable and professional,she made the experience very easy and efficient.

  Response from the owner

  Jacqueline Howard, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Peter Saunders
  5

  Mariner finance is always there when I need them. Process is made easy by having ability to upload documents. Took very little time to complete the process once I was in the branch. Kelly Palmer and her staff are very professional and helpful.

  Response from the owner

  Peter Saunders, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Patty Webb
  5

  Very nice group of ladies they made Everything easy and fast.

  Response from the owner

  Patty Webb, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Keeya Flournoy
  5

  I am very happy with the customer service, I received from Shawn. He was courteous , accurate and quick in closing my documents.

  Response from the owner

  Keeya Flournoy, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Shelly M
  5

  Professional, friendly staff at the Dundalk and Essex branch. The loan process online and in person is quick simple! They answer all your questions and can offer a pre approval rate online without pulling a hard credit inquiry unless you take the offer. :) If you're pre-approved, then you're most likely getting the loan. I would highly recommend!

  Response from the owner

  Shelly, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  edward mekolon
  5

  talked to them on the phone basic info. called with in 20 min. 15 min. out the door

  Response from the owner

  edward mekolon, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Melissa Corprew
  5

  I have never gotten a personal loan before, or even thought about getting one at all. I have a few home improvements I am currently doing and I did not want to empty my bank account. I also do not have a credit card with a high limit. Getting a personal loan was a great option for me. I can get the work done and make payments over time. They also told me that they report to the credit bureaus which is wonderful because I am also looking to improve my credit score a little bit. Getting the loan was easy. I applied online and got pre-approved. Amanda in the branch took care of me after that. She was quick and very kind. I was funded in only a day or two. They also followed strict COVID protocols with masks and using hand sanitizer. I received my check in the office and was able to deposit it right away. Anyone who could use a little extra money should check this option out.

  Response from the owner

  Melissa, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Michael Bafitis
  4

  Interest Rates are a little high, but otherwise not a bad transaction... At least there is no penalty for Early Payoff...

  Response from the owner

  Michael Bafitis, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.