Mariner Finance E Market St, Harrisonburg

Mariner Finance Reviews

• D

  Diana Anthony
  4

  I'm so thankful to have this loan. I'm thankful that the staff met with me earlier to finish the paperwork. I'm thankful for positive service yet I didn't like to have the requirement of signing up for life insurance to be allowed to have loan refinancing. I am thankful that this company has worked with me to meet financial needs.

  Response from the owner

  Diana Anthony, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• P

  Paul Dean
  5

  I like dealing with Mariner because of the people. I don't feel like just an account number, which can easily happen. Erica Wright is a good listener. 2021 brought a number of challenges to me, like alot of people, but Erica exerted extra effort to help me through all of the tough spots. Thank you Mariner......and thank you Erica.

  Response from the owner

  Paul Dean, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• T

  Tiffany Knicely
  5

  Erica has been working with me for a while trying to help me get approved. I appreciate her patience and time.

  Response from the owner

  Tiffany Knicely, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• R

  Russ Veal
  5

  the worker talked me through application on the phone-i got stuck with the online application. we had our loan and check the same day. all the workers were kind and helpful.

  Response from the owner

  Russ, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• e

  evelyn shull
  5

  I appreciate everyone goes above and beyond to give great customer service. You will receive courteous but totally professional attention.

  Response from the owner

  evelyn shull, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• A

  Andrea Gray
  1

  I would rate this place a -5 stars if possible. They have hidden costs and they add late fees on top of the late fee already stated on your payment coupon “if paid by this date”. They harass you non stop by calling your work and relatives even if the payment is not 30 days late! When you get to your last payment coupon they surprisingly tell you that you still owe yet another $500 for interest on late fees you were paying but were never notified of the accumulating fees until they are an outrageous amount they can collect from you! You will pay back 5 x the amount you actually borrowed. Please please do not borrow from these crooks! There are many more choices of honest and customer caring institutes to borrow from! Do your research!

• S

  Shannon Spitzer
  1

  I have a loan through here and I was trying to borrow for a car so if u want a response u will need to call back as they do not return calls or get back to you in a timely manor and always have a excuse to why they did not get back to you I had friends go there as well and never got the money for a referral I will be glad when this loan is fine and I will post on any site as to how u are neglected and let down due to there staff

  Response from the owner

  Shannon, we apologize that our branch did not meet your expectations. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• L

  Lisa Spiller
  1

  So I panicked and extended my loan. Didn't know that I had to finance insurance to. Very disappointed and felt violated since I didn't have money because of convid 19 virus.

• J

  James DeStefani
  5

  Greatly pleased with the ease of my loan at I time of dire need

  Response from the owner

  James, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• A

  Ann Tinnell
  3

  Still not open to public to pay, just put in door

  Response from the owner

  Ann, thank you for the feedback. We appreciate the time you took to share your experience with us and we look forward to working with you in the future.