Mariner Finance Papermill Rd, Winchester

Mariner Finance Reviews

• A

  Amberlyn Maher
  5

  Tyler was absolutely amazing he was extremely nice communicated very well every step of the way he called to let us know what was going on ect answered any and all of our questions before and after everything was signed!!

  Response from the owner

  Amberlyn Maher, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• N

  Nancy Allamong
  4

  The people are very nice and understanding and help you in everyday they can it is nice to see people treat you like they do dont look down on you when you needhelp

  Response from the owner

  Nancy Allamong, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

• C

  Charles Darr
  5

  They are wonderful here at the Winchester Branch. We been using them for a few years now. Ryan was supposed to do our loan but when we got there because we were early he was with someone else but the lady that did it for him was very nice sorry I don't remember her name. Thanks alot.The Darr's

  Response from the owner

  Charles Darr, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• L

  Lawrence Berenson
  5

  Heather was polite, professional, and knowledgable Very rare to find people like her these days. She helped me from a financial bind I had between jobs. Many thanks!

  Response from the owner

  Lawrence Berenson, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• E

  Evelyn Vargas
  1

  BE AWARE‼️ Avoid this place⚠️.. If you settle an account for less than full they were keep hurting your credit even after almost a year later. It happening to me. Spoke to branch manager Candice Crim and she said that is nothing to do with them when I’m pretty sure that the credit bureaus reports what creditors reports them. I had settle an account before for less than full and this never happens to me only with MARINER FINANCE‼️ The worst loan experience of my life.

  Response from the owner

  Evelyn, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• s

  steven welden
  5

  I love these people they gave me a chance when no one else would thanks so much they work with u and really want to help . Candace at my branch was very caring and was truly a blessed person thanks you guys and don’t be scared there here too help !!!

  Response from the owner

  steven welden, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• B

  BELLA
  4

  Heather was so sweet and explained everything clearly. Interesting high but you get your loan right away with no issues. Fast pace process and efficient.

  Response from the owner

  Kay, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• W

  WACCG Alerts
  5

  Very good customer service, very responsive and professional. I was able to complete the loan process with a few simple steps over the phone.

  Response from the owner

  WACCG Alerts, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• T

  Tiffany M
  1

  Avoid this place at all costs. If you get behind on any payments they will harass you multiple times by phone. Candace the branch manager is extremely unpleasant and always had a smart remark to make. When I went in there to pay my loan off the heavier set lady with dark hair behind the second desk was very rude when greeting me. Then when she asked what I needed I walked to her to give her my money she came back with a smart tone saying no dont come to me we will come to you. The only friendly one in there was Heather. I am so glad to be done with this place and will never go back. I do not recommend them to anyone. Plus their interest rate is outrageous!!

  Response from the owner

  Tiffany, Mariner Finance takes all customer concerns seriously. We appreciate you brining this matter to our attention and are disappointed to hear that your experience was not consistent with the high level of service our customers have come to expect. We would like to hear more about your experience and look forward to hearing from you. Please contact us at 844-338-2080 at your earliest convenience.

• R

  Rebecca Laycock
  5

  They are very kind, patient and work with you when you need it.

  Response from the owner

  Rebecca Laycock, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.