Imagine Property Management Services Francisco Dr, El Dorado Hills

Imagine Property Management Services Reviews

• L

  Lisa Brinkley
  5

  I am a small investor with three rentals ( two single family homes, and one condo) in Folsom, CA. I switched to Imagine Property Management Services in July of 2021 after my formerly dependable management company sold out to a corporate concern that offered shoddy service. Peggy contacted me immediately after I reached out to her and helped me transfer over information, documents, etc. from the other company. It was painless, and fast. She and Nicole have answered all emails and phone calls I've made within 24 hours, or much sooner, making communication effortless. Tax documents, repair lists, rent reports, etc. are easily available on-line and are updated continuously. Most importantly, Peggy and Nicole are highly responsive to my tenants. Any needed repairs have been made in a timely fashion, at a fair price, and scheduled inspections were completed when promised. Working with this professional team is hands down the best experience I have had as a landlord. They charge a fair price for excellent service. I highly recommend them to anyone looking for experienced, responsive property managers who will help you take care of your property and your tenants in the best way possible!

  Response from the owner

  Lisa, thank you so much for the review! We both are so happy that you are pleased with our services! We strive for excellence!

• S

  Samantha Hansen
  1

  We went to view a home, arrived and waited and waited until finally calling the office. We drove from West Roseville to Gold River (at the price of gas now) and when we called their office they said "Oh, we didn't text you? The property has already been rented out". Are you KIDDING ME...? So unprofessional.

• E

  Erika Zimmerman
  1

  Unbelievably unprofessional. They can’t be bothered to pick up the phone, or at the very least, call you back. When I finally got ahold of someone to inquire about a rental property, the woman on the phone was incredibly rude and snappishly answered my question before hanging up on me when I was mid-sentence. If they can’t even be courteous to a potential renter, I can’t imagine they are pleasant to work with when you’re an actual tenant.

• E

  Edward Jirikils
  5

  Class act. We rented for 2.5 years and Peggy was always responsive, mindful and professional. From the application process through service requests and well after move-out, her passion, dedication and commitment is second to none. Amazing job! If I had a rental property I’d hire her without hesitation. As a tenant, she just simplified life.

  Response from the owner

  Thank you! Our goal is to provide great customer service to our owners and tenants!

• T

  Tarini Pattanaik
  5

  Peggy from Imaging Property Mgmt Service is managing my properties for last 9 years and simply said Peggy is the BEST. I never worried about maintenance or tenants, Peggy takes care of everything. She is always one phonecall/message away 24x7x365 days. I am lucky to have person like Peggy to take care of my properties.

• S

  Shane Airlie
  5

  Peggy at Imagine Property is outstanding. As a manager of two of my properties, I find her to be prompt with payments, efficient at handling any issues that arise and communicative. I highly recommend her!

• c

  cristina hernandez
  1

  I honestly have no idea how they have 5 stars. This place is a complete scam! Do not apply with this property management online unless you like being scammed out of your money.

  Response from the owner

  Please call me our company has been scammed. Someone's listing properties that we don't even manage all over United States 9162516870 Were working to fix the problem asap. We are voiding any applications. You will not be charged. It may take a few business days but charges will be reversed.

• M

  Marie-Nicole Lapeyrade
  5

  Amazing! On the ball, very very reliable and competent. Always comes through!!!