Gerald Kia of Naperville Aurora Ave, Naperville

Gerald Kia of Naperville Reviews

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  Elisa Smith
  5

  We had one of the best car buying experiences ever! Our salesman was great. No pressure. No games. No "bait and switch". No leaving us for vast amounts of time while he talked to his manager. Just a straight up, no bull person. His name is Adrian Tairi. Can't beat the Kia Warranty (and specifically Gerald's Lifetime Warranty).

  Response from the owner

  Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Anthony Triner, General Manager, [email protected], 630-456-0505

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  Maya Monae
  5

  Definitely recommend the car process was smooth thanks to Andre Boulware walked out with a 2022 car

  Response from the owner

  Maya, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

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  Emily Miller
  5

  I am not one of the biggest fans of car salesman, but I finally found one salesman that was super sweet to work with! Michael Rivas was a major help to me. Such a great guy! Highly recommend going to him if you’re looking for a great salesman!

  Response from the owner

  I am happy to hear your time spent with Michael was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Anthony Triner, General Manager, [email protected], 630-456-0505

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  Stephanie W
  5

  Great customer service experience, never too long to wait for my vehicle to be serviced. I get the same level of great customer service from all employees, porters, service advisors, salesman, all in the dealership. comfortable waiting area

  Response from the owner

  We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

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  Justin Girardot
  5

  Brian Murphy was fantastic with getting me the vehicle I wanted at a great price. He gave me a great deal with my trade in and did all of it without acting like a typical “salesman”. He was very sincere and knowledgeable about the entire array of vehicles and the features they offer. I highly recommend getting your vehicle needs/wants through Brian. You won’t be disappointed.

  Response from the owner

  Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Anthony Triner, General Manager, [email protected], 630-456-0505

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  Lisette Sobrevilla
  5

  I've always had a horrible experience buying a car from a dealership but Michael Rivas completely changed my mind. He was amazing! Super helpful and knowledgeable, wasn't pushy at all and worked with me. From now on thanks to Michael, Gerald Kia is the only place I'll go!

  Response from the owner

  Lisette, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Gerald Kia of Naperville satisfied. We are very appreciative of your 5-star review. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Anthony Triner, General Manager, [email protected], 630-456-0505

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  Katie Bruozis
  5

  Super pleased with my experience here! Quentin was very helpful and was able to make things work within my budget. At this point both of my parents and I have worked with Q and all of us have left with vehicles that checked off all our boxes!

  Response from the owner

  Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

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  Patrick Crudele
  5

  Sal Torres, the best service was provided to me. I appreciate your dedication and gratitude. Thank you for such a stress free experience.

  Response from the owner

  Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

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  Joe Anemone
  5

  Dell Kegley was thorough, courtesy and most importantly for me, honest. Dell went above and beyond. On their website before buying, I scouted four cars in two different lots. Dell was proactive and visited numerous lots to gather the cars for me. He gave me his honest assessment of each one of them. He was expedient in processing the sale as well. This was simply a great experience for me. I absolutely would buy from this dealer and especially Dell again!

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  Jay Z
  5

  I Came to Gerald Kia of Naperville back in Dec 2, Mike Smith was our Sales Consultant. He did a phenomenal job taking care of me and went into depth when it came to the car and financing. He was very attentive and patient and understanding of the situation. Absolutely ask for Mike Smith! He will take really good care of you!

  Response from the owner

  Thank you so much for your feedback, Jay. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Mike. Please let us know if we can ever help you in the future. Sincerely, Anthony Triner, General Manager, [email protected], 630-456-0505