First Commonwealth Bank Liberty Ave, Pittsburgh

First Commonwealth Bank Reviews

• K

  Kacy Howard
  1

  Literally the slowest FCB I’ve been to. I’m always waiting at least 15 minutes in the drive thru. I wish there was another branch near because I would avoid this one at ALL COSTS. Currently I’m tying from the drive thru and have sat here for 5 mins and nobody has come to the window to assist the person in front of me. They are so slow!!

• N

  Nikki Fisher
  5

  I’ve been with many banks and First Commonwealth Bank is the only bank that I’ve kept for YEARS! I don’t use them all but the Bloomfield branch is especially my favorite. They are personable and they provide great customer service. I will always be a customer of this bank.

• L

  Lydia
  1

  This branch is so absurdly inefficient that it’s a joke First Commonwealth allows it to continue operating in this manner. The drive thru was still not open at 8:50 AM, despite being scheduled to open at 8:30 AM. I had to leave to open my own store, then close my store to return to make a deposit later on. I then spent 15 minutes sitting at the drive-thru before the car next to me actually had to honk their horn for either of us to get service. All this for a deposit that typically takes around 2 minutes at other branches. I understand that things happen sometimes, but this has been my experience every time I have done business at this particular branch and I am tired of wasting countless hours for very simple transactions.

  Response from the owner

  Hi Lydia. Thank you for taking time to tell us about your experience. We'd like to talk with you to learn more. Please email your contact details to [email protected] so we can reach out at a time most convenient to you.

• J

  Jasmine Shaughnessy
  4

  Been banking with them since they opened . Haven't had any problems that they couldn't solve. The drive through is sluggish and the teller turn over rate is astronomical. But other than that, no problems.

• r

  ryan johnston
  3

  I usually love banking here..fri my and courteous...but it’s very frustrating when they claim the drive thru opens at 830am and it’s never open? They should either open as scheduled or change times listed!

  Response from the owner

  Hi Ryan - thanks so much for this feedback. We've shared with our local team so we can continue to offer great customer service!

• M

  Mike Busse
  3

  ATM could use an upgrade to accept checks and cash without envelopes. Waited 10 mins for a drive up teller, would've been better off going inside.

• C

  Chad Warren
  5

  The staff at the Bloomfield branch are A+ They are very friendly and get to know you on a first name basis. It's been a pleasure banking with them. Josh, Kevin and Jim are all great guys!

• D

  Dan Arbello
  5

  Great customer service, and actual real human tellers at the call centers. This is a local Pittsburgh bank, and the personalized service at the Bloomfield branch reflects this.

• B

  Benita Hamoviz
  5

  How they can remember all there customers amazes me. Quick service even when their is a line Very friendly and helpful.

• e

  eleanor urquhart
  5

  I like their drive through get what you need and keep moving