KeyBank Penn Ave, Pittsburgh

KeyBank Reviews

• B

  Bill K
  5

  I typically despise banks but you gotta have a bank account .. and so far since November I have had zero issues with Key and surprisingly actually had positive experiences banking with them..actually have recommended them to people..so yeah they got that going for them..someone who hates banks recommending them

  Response from the owner

  Bill -We appreciate your kind review. We're happy to help you! Have a wonderful weekend! ^CS

• K

  Kodie Katt
  3

  Though KeyBank has some questionable fees regarding transferring money from savings to checkings, Marie was of GREAT help today. After having some negative experiences with the company, having a caring and enthusiastic teller to help rectify the situation has really eased my concerns. She was patient and compassionate and clearly great at her job. Thank you continue to learn each day, Marie!! KeyBank is lucky to have you!

  Response from the owner

  Kodie -Thank you for the feedback and kudos for our Marie. I'll be sure to pass along this to her manager. Have a nice day! ^CS

• M

  Michael W. Mann, MBA
  5

  Great team at this location, wonderful service every time I visit.

  Response from the owner

  Hi Michael, Thanks so much for the 5* rating and review, we appreciate you taking the time to provide your feedback. Have a great day!! ^LH

• S

  Sheila Best
  5

  I just Love them, very nice and helpful, I wish they were around years ago, I am never Leaving this Bank Thank you for all your Service.

  Response from the owner

  Hi Sheila, Thanks so much for the 5* rating and review, we really appreciate it. Let us know if you ever have any questions/concerns, we're happy to help. Have a great weekend!! ^LH

• K

  Kim Jones
  1

  I went to the bank to open an account and they didn’t even have a representative there to assist. They turned our business down. They said no one would be available until next day.... terrible customer service.

  Response from the owner

  Hello Kim, This certainly isn't the type of service we strive to provide our clients. I will forward this to our Branch Experience Team for review. If you'd like to find a different branch to go to you can check key.com and view the Branch locator tab. ^LH

• G

  Google Review
  1

  This Keybank has unethical practices and locks customers funds and doesn't give any updates to when funds will be released.

  Response from the owner

  Hello, I'd like to find out more about your experience. If you would please send an email to [email protected] including your contact info along with some additional details, I will be in touch. ^LH

• Y

  Yolanda Latrice Andrews
  5

  I was here as a vendor, tending to a matter within the back. Staff was very friendly and accommodating.

  Response from the owner

  Good Morning Yolanda, thanks so much for the 5*rating and review, we really appreciate it. Have a great week!! ^LH

• A

  Armand Stotts
  1

  Don’t expect to receive any promotions. This branch doesn’t follow through on their end

  Response from the owner

  Armand, I would be happy to have your concerns reviewed. Please send us additional information along with your promotions reservation code including your name, contact phone number and zip code to [email protected] Thank you. ^JL

• M

  Marvin Allen
  5

  Didn't have to make an appointment

  Response from the owner

  Marvin, thank you for your East Liberty branch feedback. ^JL

• I

  Inês Silva
  4

  Friendly staff answered all my questions

  Response from the owner

  Thank you, for your East Liberty Branch experience feedback Ines. Use the red key. ^JL