Farmers Insurance Federal Credit Union Long Vista Dr, Austin

Farmers Insurance Federal Credit Union Reviews

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  Thomas Rolling
  5

  Farmers Insurance Group Federal Credit Union is just Super Fantastic. Everyone is always so helpful with whatever a member needs. The online banking is so convenient and I really enjoy the benefits of splitting my direct deposit so I can save for the unexpected. It is everything one needs for their banking. I have been a member for 35 years and absolutely get the best service here.

  Response from the owner

  Hi Thomas, I'm so happy to hear you've been banking with FIGFCU for 35 years! And, really appreciate your feedback. Thank you for taking the time to review the Credit Union! -Christina

• C

  Carmen Diaz
  5

  I was at the Long Vista location for the FIGCU and was assisted by one of your representatives, Andre Aguilar. He was very courteous but most of all very helpful. In just a few minutes, he gave me all kinds of information in how to go about obtaining and/or applying for a car loan. He was able to provide me with pretty specific information regarding the best interest rate and/or vehicle pricings whether online or on site. His attitude was very refreshing and made me feel at ease. When I left there, I felt that I was more informed on this procedure.

  Response from the owner

  Hi Carmen, Thank you for posting a review about your experience at the Credit Union! I am happy to hear that Andre was able to help. He's a great person to have on our team. And, I will let him know that he's doing a great job. -Christina

• A

  Arlene Kuske
  5

  Jamie Mann was so sweet and helpful! Not only professional, but she was fast and expedient! We so appreciate her and all our Farmers Insurance FCU partners! Thank you, Jamie!!

  Response from the owner

  Hi Arlene, Thanks so much for writing a review for Austin branch. I'm so glad to hear that Jamie has been helpful! I will let her know that's it's been noticed and to keep up the great work. -Christina

• G

  Glenda Simon
  5

  Andre Aguilar, Branch Counselor in Austin, Texas provided outstanding service when I opened my account. Bravo!

  Response from the owner

  Hi Glenda, Thank you for reviewing your FIGFCU branch. I am glad to hear your account opening went well. I'll let Andre know he did a great job too. Welcome to the Credit Union Family! -Christina

• D

  Dan Krueger
  5

  Marco was very helpful. He researched the problem and sent me the paperwork required to further determine the correct resolution.

  Response from the owner

  Hi Dan, Thanks for taking the time to review us. I am happy to hear that Marco was so helpful. Thank you for being a member of our Credit Union family! -Christina

• K

  Karl Goellner
  5

  Marco is very friendly and thorough. A great asset to the team!!!

  Response from the owner

  HI Karl, Thank you for reviewing the Credit Union. We love having Marco on the FIGFCU team! I will let him know to keep up the great work. -Christina

• S

  Steve Fusco
  5

  One of the benefits of being a member is the excellent customer service.

  Response from the owner

  Hi Steve! Thanks for reviewing your FIGFCU branch. I am so glad to hear that you've had a positive experience banking with us. Thank you for being a member of our Credit Union Family! -Christina