Denver Regional Loan Center Van Gordon St, Lakewood

Denver Regional Loan Center Reviews

• R

  Roy Cook
  1

  They low-balled us on our appraisal, costing us about $15,000 on a cash-out refinance. We had an appraisal done less than one year prior, and theirs came out more than $30,000 less even after the local market had gone up several percent within that year.

• R

  Robert Young
  1

  Contacted a rep with respect to an appraisal and he indicated I was in the wrong dept but agreed to transfer me to the department I needed. I was on hold for 4 hours 12 minutes and 7 seconds and never got a connection. I now have proof that the VA is as bad as what you read about them. Totally unacceptable for service members that offered their life in support of our country.

• K

  Kimberly Ruffin
  1

  I called and called trying to get ahold of anyone for a coe. Apparently they are closed today due to bad weather. You think being a federal government office they would have a recording telling customers this vital information. I then found another number on the VA website and all this recording say to me repeatedly is you call can't go thru at this time no matter what number I push. As much as they are paid someone should answer the phone. If you want jobs to stay in America do your job.

• J

  Jason Huntington
  5

  They've revamped their answering system. They also answer the phone a lot faster and more consistently than they used to do. Wednesdays, make sure you call earlier because they close earlier in the day on Wednesday.