Craigiito Enterprises W Jewell Ave, Lakewood

Craigiito Enterprises Reviews

• K

  Kimberly Richardson
  5

  I'm a first time customer at Craigiito and a forever fan now! As soon as I walked in I was delightfully greeted by the gentleman at the front desk. I was very impressed by Craig's knowledge and professionalism. As you know taxes can be nerve-racking. Craig was very calm, putting me at ease from the start. This business gets my highest rating!

  Response from the owner

  Pleasure working with you!

• J

  Jennifer Winterroef
  5

  Craig was very witty,and fast about our taxes. I actually had a fun time filing taxes this year. I would recommend Craig to all my friends, and family. Very professional.

  Response from the owner

  Pleasure is all mine!

• S

  Sara Shepard
  3

  I am editing as I was contacted to get my 74 dollars. Their mistake was admitted and they will take steps for it to not happen again. And it didn't mess up the refund being sent out this summer. -------------------------------- So they are able to admit when wrong. That means a lot with a business. I am very upset at this point in time. I had my taxes done in February. When I left, I didn't have my checking account number for direct deposit. So I went home, got it, took it back. He was busy, so I left it with the other gentlemen sitting behind the front desk. I get a call from Craig in April saying I had never given him the direct deposit number. I texted it right then. Today, May 20th, I get a letter from the State saying I don't get my 74 dollars as my taxes were not filed on time. I called and Craig said I never texted the number. If I could find it and prove I sent it, he would split the 74 dollars with me. I feel like I was accused of lying twice. I did drop it off, I did text. And in February when he didn't have it, why did he not just mail it and I could get a paper check? The nice lady at the Dept of Revenue said I do not get the 74 dollars. Just out of luck. She didn't think it would mess up the other money if you filed by May 31st, but wasn't sure. I did find the text and texted it along with my opinion of this whole mess. And then called and left a message that I sent the text. Edit myself. Blame me?????? I took that direct deposit information back that same day in February. This was just an unfortunate series of missteps. But he could have filed and gotten a paper check. So yes, have all your information even if you don't realize you need it.

  Response from the owner

  Great example of Have Your Information Ready at time of Preparation. This customer unfortunately did not have their direct deposit information with her. We eventually did find her text sent 6:46pm 04/18/22 and we were in office until 11:30PM knocking out taxes and extensions. A check was sent to this client for their full refund. We are here to help you all to the very extent of repayment of a refund. Please be prepared! So that we don't have to.

• J

  Julie Aguirre
  5

  2021 taxes done by mr. craig such a nice respectful professional business man did them easy with no problem answered all my questions i recommend him to anybody that needs there taxes done quick.

  Response from the owner

  Happy to help!

• K

  Karen Biggs
  5

  It was a great experience I came in last minute of course and he immediately made an appointment same day and it was really fast and easy he was very professional and very friendly

  Response from the owner

  My Pleasure

• S

  Sally Snyder
  5

  I was able to get a complicated tax situation done on a Trust with Craig at the last minute. He did an excellent job for me for a reasonable price and I was very satisfied. I would recommend him.

  Response from the owner

  Happy to help!

• E

  Elaine Boddy
  5

  Although he's a busy guy this time of year, Craig was able to help me on short notice. He was very knowledgeable, thorough and speedy in his preparation of my taxes. Very glad I "found" Craigiito!

  Response from the owner

  It was my pleasure serving you!

• K

  Kesha Thomas
  5

  I have been going to Craig for a few years now. I like his great prices and that he makes you feel like family / friend. He is very professional and responds quickly to calls/emails. I will continue to do business with him in the future. Keep up the work!

  Response from the owner

  Great Business Lady

• r

  rhiauna happold
  5

  I've been going to Craig for over a decade. He's professional, smart, affordable and just an all around good guy. He can do anything from the basic taxes to complicated situations (like mine). I always feel confident in his abilities and trust his advice and guideance. He's never steared me wrong!

  Response from the owner

  Family and business

• A

  Alice Atwood
  5

  I am so happy ,satisfied and feel blessed to have found Craig. I was two years behind in my taxes. I was so overwhelmed ! I owed the IRS money due to a company who didn't hold enough out 5 years ago. Simply stressed out for the last two years. I walked in to see if he could help me and he certainly did that. Less than 40 mins. he completed both years, sign sealed and delivered for a low fee. He is the BEST! wont go anywhere else from now on. A real down to Earth kind of guy. Thank you Craigiito!!!!

  Response from the owner

  My Pleasure