Cash Store Westheimer Rd, Houston

Cash Store Reviews

• K

  Kay Vibes
  1

  Please stay away from the cash store chains. They will completely rip you off and if you can't make, your payment they'll say oh well, we're going to take the money anyway even if you don't have anything in your account. They leave you no choice but to refinance with them just to get another payment date, thus leaving you stuck with them. Also, the interest rates are ridiculous, they're 500%. I took out a $900 loan and would end up paying over $2,000 by the end of the contract if I didn't pay off early. STAY AWAY!

• N

  No1ne 2012
  5

  Store manager is one of the best examples of professionalism and excellent customer service. Even though the payday loan business has it's difficulties, this store gives you flexibility without hassle. If you find yourself in need of a payday loan and have options, this Cash Store should be your first choice.

  Response from the owner

  Wow - thank you so much for the incredible review and recommendation, Shawn! I'm so glad to hear that our manager at our Westheimer Rd location is providing such exceptional customer service - that's what we're all about! I'll let the appropriate members of my team know about what an awesome job they're doing so they can get the recognition they deserve, but please let us know if you need anything else in the meantime!

• N

  Nathaniel Roberto
  1

  Worst experience ever! Regional Manager Veronica needs improvement. She is dishonest and only follows policy at her own convenience. Higher management needs to reconsider who they place as their regional manager.

  Response from the owner

  Hi Nathaniel - thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that has not been the case. We have shared this information with the appropriate members of our upper management team and we hope that you will remain one of our valued customers. Please let us know if you have any questions or need any further assistance.

• B

  Brandon Peterson
  1

  Never do business with these people. They wont let you pay early and when you can only pay the day of in person or your loan is reset... the worst loan I have ever had.

  Response from the owner

  Brandon, your review is concerning to us. We aim to provide excellent customer service, and we are sorry to hear that was not your experience. If possible, please call us at 1-855-279-2205.

• A

  Airwinn Ward
  5

  Zarerth was amazing she walk me thru the whole process and made me understand exactly what was going while explaining the documents, also she was very nice ans energetic.

• J

  Jesse Zamora
  5

  Rose with the awesome smile and zareth always give me and people I have referred amazing service. Always feel welcoming and definitely recommend.

• J

  Johny Majano
  1

  If you are a customer and bring in more income (pay stubs) they made you think they updated the income and don’t increase the lending amount. Stay away from this place specially Sara she is the worst. They don’t help.

• j

  javier white
  5

  Zareth an rose are the best thank u. Professional and very concerned explained everything.thank u for making my first experience so good

• D

  Dave Devine
  5

  This is the best place to do business. All of the employees are very helpful! Thank you so much Zareth, Rose, and Nick for always being willing to help.

• K

  Katy Barahona
  1

  What a pity I returned the money because they charged me a lot of interest thanks but no