Cash Store Grissom Rd, San Antonio

Cash Store Reviews

• A

  Antonio Delgado
  1

  If your employer pays you with a paper payroll check (No Direct deposit) and are seeking to get a payday loan, Don't bother going here, They won't help you.

  Response from the owner

  We were very concerned to read your review. If possible, could you please give us a call at 1-855-279-2205 to speak with one of our Customer Service Representatives? We would like to find out more about the nature of your experience.

• C

  Calm Down
  2

  Interest rates are high but sometimes you find yourself in a bind so I agree with Jody. Only get the cash you NEED. Side note: They offer a referral program and will mail you a check per referral which is good however you need to be careful because there are a few catches so be sure to ask what they are. My referral experience was pretty upsetting. I was actually referred by my mom and she is still waiting on her check. Apparently they put the wrong zip code and sent it to another State *cough* stall tactic. Now she has to wait and additional 18days.

• J

  Jody Vanderhall
  2

  Very easy to get approved. Interest rates are way too high. Only get cash needed. I borrowed 850 played it off in 3 months with a total of 1900 . Then I was a day late for one payment and they charged me a refinance fee of 194. So total I paid them over 2 grand. Definitely not worth it

• D

  Dela Jane Martinez
  5

  FRIENDLY to the UTMOST! I was attended by Coryand even though the system was down, phone ringing, customers in store, he kept his cool and was EXTREMELY CALM considering the unfortunate situation. DISPLAYED PROFESSIONALISM by interacting with customers and apologizing for the inconvenience. ANSWERED ALL my QUESTIONS. I was EXPLAINED the DOCUMENTS, NOT RUSHED; instead, was made to feel at ease. GREAT JOB CORY!

  Response from the owner

  Hey, Dela! Thanks for letting us know that Cory was such an exemplary employee in such a tough situation! We are so glad to hear you received the best customer service with us!

• T

  The Lopez Family
  5

  Bobbie went above and beyond helping us! Donna was very pleasant and informative. Thank you girls for a smile on our face during a rough time.

• M

  Maria Rayos
  1

  If I have to give 0 stars I would... They told me I was approved for 425.00 and to come to store and pick up the money but when I got there it wasn't approved... It was Rebecca that did my paperwork... It was not a very good experience.... Will NEVER go back to that place...

  Response from the owner

  Hi, Maria. We were very concerned to read your review. If possible, could you please give us a call at 1-855-279-2205 to speak with one of our Customer Service Representatives? We take customer service very seriously and would like to find out more about the nature of your experience.

• M

  Mike Martinez
  3

  Please don't go unless you take a lunch. Kept me in the store for about a hour. Was disappointed when the person came back to tell me I was denied. All that time there and I was denied 😭. They need to run people credit first before they start some of the paperwork.

  Response from the owner

  Thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• P

  Phyllis
  2

  Actually the score should be divided 5 star for the assistance very nice people 2 for the bait and switch tactics to get you into the stores you go online or through the mail you're pre approved you go into the locations give all your sensitive information and you either not approved or the amount is nowhere near the preapproval amount and all your time is wasted so beware of the preapproved scam it's not true

  Response from the owner

  Hi, Phyllis. We're so glad to hear our employees provided you with great customer service, but we are concerned about your review. If possible, please call us at 1-855-279-2205, so we can answer any questions or concerns you may have. We are more than happy to help!

• A

  A Google User
  5

  Bobbie went above and beyond helping us! Donna was very pleasant and informative. Thank you girls for a smile on our face during a rough time.

  Response from the owner

  Hi, Valerie! We're so happy we were able to help!