Cash Store FM78, San Antonio

Cash Store Reviews

• A

  Andrew or Batman
  5

  Rose at the Cash Store was awesome. She really expedited the process and was very friendly. She even gave out a few options to help speed the deposit. Didn’t expect to walk out with money same day. Thanks Rose!

  Response from the owner

  Thank you for your 5-star review! We believe that customer service should be a key focus of every company, and we are happy to hear that Rose helped make your experience a great one. Thanks again for doing business with us and have a great day!

• A

  Anaivette Santiago
  3

  I cannot complain about the service as Adam was great! However, my rating is based on the process. I went on a Saturday but they needed to do an employment verification even though I brought in all my documents. It couldn’t be done as my job is closed on saturdays so the max they would be able to give without the verification is $200… Now, this didn’t bother me. what bothered me was that on Monday when my verification was completed -if I wanted more money then I would’ve had to bring back the $200 so that they can offer me whatever amount I got approved for. Now, to me that’s ridiculous because the whole purpose of borrowing the money is because it’s needed. I’m not going to “save” the $200 to then bring that back just to get more. It doesnt make sense.

• M

  Mauricio Olvera
  5

  Adam is amazing for helping me. Needed cash today for emergency bills. I highly recommended to borrow funds when you need it. Also very professional.

• L

  Luz Pena
  5

  This was my first time at this store Rose was very patient and was very helpful. I highly recommend coming to this store if you need any help when you’re in a hard financial ship. Rose was very friendly. Store was very clean.

  Response from the owner

  Thank you for your 5-star review, Jonathan! We believe that customer service should be a key focus of every company, and we are happy to hear that Rose helped make your experience a great one. Thanks again for doing business with us and have a great day!

• L

  Liz Perez
  5

  This was the first time I visit the store. Store was very nice and clean. Cynthia helped me and she was AMAZING. Very professional and great worker. I will definitely refer people to the store and I did tell them Cynthia was awesome.

  Response from the owner

  Thank you for your 5-star review, Liz! We believe that customer service should be a key focus of every company, and we are happy to hear that Cynthia helped make your experience a great one. Thanks again for doing business with us and have a great day!

• L

  Larry Spilman
  5

  They are highly qualified and knowledgeable..and awesome completing all necessary documents while answering all your concerns and questions 😀 you must come here for the best customer service ever..thanks cash store ladles . 😇

  Response from the owner

  Thank you for your 5-star review, Larry! We believe that customer service should be a key focus of every company, and we are happy to hear that our team helped make your experience a great one. Thanks again for doing business with us and have a great day!

• h

  hector fuentes
  5

  Rose was very helpful and made it a pleasure to do business. Cash Store is very lucky to have her.

  Response from the owner

  Thank you for your 5-star review, Hector! We believe that customer service should be a key focus of every company, and we are happy to hear that Rose helped make your experience a great one. Thanks again for doing business with us and have a great day!

• L

  Lori
  2

  Pre covid the workers where great. I have no idea who these new people are. After having a couple of loans there I can say with confidence I will not be going back to this location.

  Response from the owner

  We were very concerned to see your review. We believe that customer service should be a key focus at every company and we are sorry to hear that this was not the case with your experience. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• G

  Greg Gustamante
  5

  All the girls who work their were very curtious and had really great attitudes (super rare these Days) not to mention they had great taste in Music that was being played in store lol I was lucky enough to be helped by one of the nicest,intelligent,down to earth Person i have met in a long time,her name is Gloria,although i didnt get a loan that Day,i wll most definitely be coming back ASAP

  Response from the owner

  Thank you for your 5-star review, Greg! We believe that customer service should be a key focus of every company, and we are happy to hear that our team helped make your experience a great one. Thanks again for doing business with us and have a great day!

• N

  Nereida Pereida
  5

  Very nice staff! Everyone is very welcoming, they explain everything to you and they are very patient! I highly recommend this location!

  Response from the owner

  Thank you for your 5-star review, Nereida! We believe that customer service should be a key focus of every company, and we are happy to hear that our team helped make your experience a great one. Thanks again for doing business with us and have a great day!