Capital on Tap US Ponce De Leon Ave, Atlanta

Capital on Tap US Reviews

• E

  Elisha Drake
  1

  I applied for this card and was denied in 30 seconds which lets me know that it’s computerized. Then you have to wait 60 days to know why but it took 30 seconds. I have decent personal credit and excellent business credit so I’m not sure what other factors you search for beyond that. I do not recommend a company that doesn’t use underwriters at least to make their decisions nor a company that you have to wait 60 days to know reasonings. If your score has to be 700 then just state that so people won’t waste their time. A lot of reviews says this company is predatory so denial probably was for my best interest.

  Response from the owner

  Hi there, Thank you for your review, I’m really sorry to hear your experience has not been up to our high standards. When a customer is anything but delighted by our product or service, we want to know. We take these instances seriously and always aim to resolve them quickly. I’ve reached out directly to request some identifying information, and would be grateful if you could respond. If you’ll give us the opportunity, we’d love to turn your experience around. Best wishes, Juanma

• A

  Adrienne Robinson
  5

  I applied & got approved instantly for a really high limit,I recieved my card within a few days & activated it immediately after receiving.The whole process in applying,receiving & activating my card was quick & easy!!! so far so good! I would highly recommend this card for small business owners like myself

• N

  NaSkee Love
  3

  I have Divvy I guess they are one in the same because when I went to apply Divvy is what came up. Well the customer service is spectacular with helping out with whatever issues and they try to correct them in a timely manner. But when they cut my credit limit in half that is what prevented me from giving them a full 5 stars

• D

  Dave
  1

  Garbage company and garbage business card. You can't use your bank account to pay the full balance? They ask for a debit card to pay with? They called us and asked what each line item was used for! Actually asked us what we were purchasing and researched what each location we purchased. We felt violated and cancelled the card after paying in full. Look elsewhere

  Response from the owner

  Hi there, Thank you so much for taking the time to write a review. I am sorry to hear that your experience with Capital on Tap did not meet your expectations. Customer satisfaction is always a priority for us, so we would love to learn more about what happened to result in your recent dissatisfaction. We are keen to gather some further information, so please contact our Customer Operations Team on 833-972-1323, 7am-6pm (EST), Monday to Friday so we can discuss your account further. Very best wishes, Juanma

• R

  Regina Daniels
  1

  Everything that has been said here is the truth. They froze my card after I lost it. They asked what your purchases are for. They asked about my social media and followers 30 days after approving me. The declined my account I pay out my business account on time. Terrible a scam all the way waiting for the lawsuit against them and there nasty lending habits. The customer service is trash as well there's no help here at all. Thanks for closing my account I didn't use it to much anyway.

• G

  Gaming Outfitters
  1

  Avoid at all costs! If anyone wants to join in on a class action lawsuit please contact us. In our opinion they are the enemy. They are not a standard credit card company. They take payments only from Debit cards and make it hard to do business with them on purpose. We paid in full in one month and cancelled the card since they WOULDN'T GIVE THE PROMISED REWARDS WE EARNED! You read that correct! We earned $457 in one month and they decided we cant receive our rewards due?

  Response from the owner

  Hi there, Thank you for your review, I’m really sorry to hear your experience has not been up to our high standards. When a customer is anything but delighted by our product or service, we want to know. We take these instances seriously and always aim to resolve them quickly. I’ve reached out directly to request some identifying information, and would be grateful if you could respond. If you’ll give us the opportunity, we’d love to turn your experience around. Best wishes, Juanma

• R

  Ryan Recher
  1

  They will freeze your account based off approval after having the account for months.. 100 percent fraud lending. At any time they’ll say you no longer qualify.. and freeze your account, after you’ve proven to qualify and received approval months prior. WORST!

• b

  bellisimo1
  5

  Fantastic company to do business with! Just got my initial line of credit a few months ago and already have got a boost to my credit limit. This is my "go to" card bar none!

• V

  Vanessa Dicillo
  1

  this has been the worst process in obtaining a card, and then trying to make a payment. They send you links that dont work, make follow up phone calls which never get addressed, and then try to use my new password and am told it is incorrect. It has been extremely annoying and time consuming.

• A

  Andrew Woods
  1

  Capital On Tap does approve companies quick and it’s great for Capital if needed, but it’s definitely predatory lending. An they also froze my $10,000 company C.C because we withdrawal the money to use as capital instead of using it directly off the card. Even the the card is frozen and can not be used they still continue to withdraw funds out of my personal bank account every single month. They take hundreds out of my account, which I don’t mind but it becomes a problem when they continue to take but not allow you to use the card. I warn all of you be very careful with this company, they are still trying to figure out how business operates in the U.S because they are a U.K company an they will freeze your card for multiple withdrawals, even though they only allow you to pull of $480 per day, which means you have to take multiple trips if your pulling the money off for business expenses.