Benchmark Home Loans Bristol Hwy, Johnson City

Benchmark Home Loans Reviews

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  Misti Dawn McCreary
  5

  Becky took care of us when a big name bank started giving us trouble with our VA loan on our new house. Benchmark and Becky jumped in and made the process smooth and worry free for us. They know how VA loans work better than anyone else. This is the second time we’ve worked with Becky and both times have gone incredibly well. We are blessed to work with her and can highly recommend the whole Benchmark team. They serve the customer rather than a bottom line.

  Response from the owner

  Thank you!! It was an honor and privilege to work with you and your sweet family !

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  Jedediah Gilliam
  5

  Becky and all the other team members my wife and I worked with during our mortgage process were exceptional. I have never felt more valued as a customer. I would recommend Becky and her team to anyone needing a home loan. They went above and beyond our expectations. Again, We thank you for all the wonderful experience we had during our mortgage process.

  Response from the owner

  Thank you Jedediah!! It was an honor and privilege to work with you and your sweet family!! Thank you for your service!!

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  Greta Hyder
  5

  My husband and I have purchased two homes, and Becky was our Loan Officer through both! Becky and the Benchmark team really go above and beyond to make sure everything goes smoothly at closing and we were even able to CLOSE EARLY the second time around. She is very familiar with VA financing, and should we need a mortgage in the future we will think of her first!

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  Shelby Skidmore
  5

  There are really no words to adequately express our gratitude and appreciation for Benchmark Home Loans and Rebecca Rockwell in particular. Becky was tremendous in the service she provided when we went to her to finance our potential home. Rather than blowing us off like the big banks had done, Becky looked for a way to help and found it…a breath of fresh air compared to the stone walling we had been experiencing. From the moment Becky took over our loan process everything flowed smoothly, quickly and accurately. She turned an unnerving process into a wonderful first time home buying experience. THANK YOU Becky! We really appreciate your efforts on our behalf and are very impressed with you and Benchmark Home Loans.”

  Response from the owner

  Thank you!! A blessing and pleasure to work with you!!

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  cydne abernathy
  5

  Becky Rockwell and her team at Benchmark Kingsport are top notch! They are professional and knowledgeable.They keep the buyer informed throughout the entire lending process. They communicate every step of the way and there are no last minute requests or crises. I have worked with Becky on two personal home purchases, and a home refinance for a family member. I will choose Becky for all future purchases, refinance, or any other home loan situation. She is at the top of her field; I highly recommend Becky for your home loan needs.You will be working with the best.

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  Tammy H
  5

  My husband and I would like to express our highest praises for Becky Rockwell and her team at Benchmark! Her expertise walked us through a very complicated (and our first!) loan process, and not only helped us step by step but also encouraged us throughout the process when we started to feel overwhelmed. They were honest with us regarding the possible outcomes and maintained the highest integrity throughout the entire process. We would recommend them to anyone looking to buy a home! You won’t find their level of knowledge and expertise combined with friendly, caring staff anywhere else!

  Response from the owner

  Thank you!! It was an honor and blessing to be part of the journey!!! You were excellent to work with!!

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  Justin White
  5

  Becky and Benchmark are amazing! They make you feel like family the minute you speak with them. This is our second home and we used them both times! You will not find anyone who will take better care of you!

  Response from the owner

  Thank you!! What a wonderful family and you were on top of it during the entire process. Great family!

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  Donald Dalton
  5

  I had a wonderful experience with Becky and her team. They were fast and thorough... A great place to get your mortgage in line! Thank you to all of you who made my family's dreams a reality.

  Response from the owner

  Thank you!! What an honor and privilege it was to serve your family!!

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  Tracy Timlin
  5

  Becky and her team are so helpful and kind. They are responsive and provide the best service around! Don't hesitate to call Becky for all your home loan needs!

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  Jason Boyd
  5

  My wife and I have financed two homes using Becky Rockwell with Benchmark loans. Becky has been nothing but great to us through these transition seasons and has met all of our expectations with our mortgage finance needs.