Bank of Oklahoma N 9th St, Broken Arrow

Bank of Oklahoma Reviews

• j

  judy edwards
  5

  Never had A problem with them. Someone got into our account got a hold of us ASAP to find out if that was us taking that amount out? They stopped it closed the account and opened another one.

• S

  Shelley Chandler
  5

  BOK is quick and efficient. They handled our mortgage with care. Their small business division is great; too. I love the convenience of the locations and secure kiosks for making deposits. The staff are all well-trained, knowledgeable, and friendly. I've never had a problem when dealing with them.

• b

  brian kiker
  2

  Parents are moving to Oklahoma. Went to go open a BOK checking account with them since that is where i bank at. Was told we had to have an appointment to open a checking account. They were not nice about it. Went to RCB and no appointment was necessary to open a new account. They were able to walk right in and get it done. Weird how a bank would turn down retired boomers trying to open an account. Sorry but you kind of missed out. I'll be closing my account when i get my auto deposits changed now due to this. If the bank makes you make an appointment to do business with them, then I'll try another bank that has the time. If you are short staffed, then maybe you should pay more and treat employees better. RCB apparently isn't so short staffed.

  Response from the owner

  Brian, Thanks for sharing your experience. We want to sincerely apologize for the negative experience. In order to protect our employees and clients during these difficult times we have had to make adjustments to how we do business and ask that you make an appointment in order to provide the best and safest client experience possible. We hope you can give us the chance to turn your experience around. If you would like to discuss this situation further please call us at (918) 877-1513 Kindest regards, Trudy

• C

  Cindi Woodruff
  5

  Easy and quick transaction with notary/teller to sell my car and transfer funds. Very thankful it went quickly.

• P

  PLucia Kay
  5

  We are very happy with the Staff at this Bixby location. They are very efficient, Especially Estefany initially and also Julie, & all the staff. All the staff made Us feel welcome! We really appreciated their good Customer Service!

• R

  Roxxy Stafford
  5

  I had an absolutely great experience opening an account and depositing money through the ATM was so simple and easy. Not to mention the funds were available immediately. This is the best banking experience I have ever had. I would give them more stars if available. They make banking so easy.

• M

  Mrs Lori Ann Baldwin
  5

  I recently moving to Broken Arrow and needed to do some business with BOK. This location was close, clean, and Covid precautions were in place and enforced, which is imperative in my opinion. The clerk that helped me was friendly and very helpful and I got everything done that I needed too.

• C

  Charles Pennel
  1

  I was with Bank of Oklahoma for over thirty years with no problems, so I took my daughter to this location to open an account. Sadly after a month having her account,it was hacked. She was told to call Ray Ihim in the fraud department. After several attempts to contact him ,one week later she finally reached him.He was no help at all.He treated her like the suspect instead of the victim. She was told to close out her account and never come back. Because of how they treated her,I closed both of my accounts . Yesterday she received a check in the mail from a company she had never heard of, payable through BOKF,NA Eufaula,Ok.Now I'm no expert in fraud, but something very suspicious is going on with BOK. I think that there must be employees involved. BOK,NA,EUFAULA has very suspicious things going on according to the web site. We will be going to the sheriff department to file a report today.

• M

  Mike Martin
  1

  I stopped by the BA location to deposit a check. By the time I was done, we had a new president and covid was cured. Why so slow? My theory is this location is staffed with three-toed sloths. I also find it interesting that they seem to only respond to positive reviews.

• V

  Viviena Lane
  1

  The ATM always out of service, or not available for deposit at least 1 2 times a week or every time I stopped by to deposit my paycheck. After the ATM problem, I had to drive a circle and wait in line at least 15-30 (depends on days). I wish there are more Bank of Oklahoma bank service in Broken Arrow instead of this location. updated March 10th 2021 I stopped by at 7:30 PM to deposit my cash and the ATM (again) out of service/not available for deposit ! how about you guys shut down the bank instead ? waste my time !