Bank of America (with Drive-thru ATM) Sw 152nd St, Seattle

Bank of America (with Drive-thru ATM) Reviews

• I

  Ilham Nasir
  5

  Evelin p godinez helped me and my dad open a business account she is amazing. She is very friendly and she is great on what she does. Thank you so much!

  Response from the owner

  Hi Ilham. Welcome to you and your Dad to the BofA family! Thanks for letting us know how helpful Evelin was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. Have a wonderful safe and nice day. ^susan

• D

  Dale Nuce
  1

  Been going around circles with them at this branch, and they still do not care about customer safety, used to be you entered on the north side and exited the south end. now people enter and exit north side walking next to each other...no social distancing at all. And when you look at the response below you can tell they are not reading this at all. They will ask me to go to social media where I was just ignored. Yes this is home for Covid.

  Response from the owner

  Hi Dale. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• D

  Des Moines Way Self Storage Manager
  1

  Hours, they seem to be changing and yet when I and others show up to your front doors there is no signage telling us of changes. You went from a Google Business listing showing Tuesday/Wednesday a week ago and then after the last time I checked to closures now being Thursday/Friday. What is it, or better yet, when? Are you closing down this branch, do you have staffing issues, do I need to go over to the South Center Mall location from now on. So many questions yet no one to answer them as I might show up on Monday and your hours might have changed yet again. Paul

  Response from the owner

  Hi. We're sorry to hear your experience. You can certainly review the hours of operation by visiting https://locators.bankofamerica.com/ . If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

• C

  Cloud nine
  1

  This is the place to go if you would like Covid-19, just try standing in the business line and count how many people walk right next to you exiting the building....they protect themselves but do not care about the customers.

  Response from the owner

  Hi. I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

• T

  Triston Spears
  5

  During my visit today I was able to have the pleasure of being assisted during my time earlier on the day by Angela. She set up my appointment in no time for the same day regarding a notary. When I came back I was having to wait past my appointment time due to how busy the store was. Angela agin took the initiative to go ahead and make it happen vs having me sit on the floor during a pandemic, they explained the process and made it very clear as well as simple. Thank you again Angela!!

  Response from the owner

  Hi Triston, Thanks for letting us know how helpful Angela was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^Annette

• s

  susan smith
  1

  This is the worst bank I have ever been to. Long lines and usually will take almost 30 minutes to complete a transaction at the teller. During their busy hours which is around lunch time, there are only 2 tellers available.

  Response from the owner

  Hi Susan. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• D

  Deloris Jackson
  1

  I refuse to come to this location anymore they do not protect the customers, no social distancing people exit and have to walk right next to you, management does not care about my concerns, just ignored me.

  Response from the owner

  Hi Deloris We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• J

  Josiah Webster
  1

  Worst bank period. They have zero interest in helping you get access to YOUR money and act as though you are inconveniencing them with your business. Go to BECU.

  Response from the owner

  Hi Josiah. We're disappointed to hear that your experience with Financial Center wasn't at the level you expected. We'd like to learn more about what happened. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• D

  Don Webb
  2

  Poor inaccurate service, almost non existent from most C/S reps. Very difficult dealing with this branch, the only highlight has been the manager who seems very professional, customer service oriented, but I believe that the policies of this bank are going to force me to move my moneys elsewhere as other large banks and credit unions do a much much better more accurate job of trying to keep the family business

• S

  Stephen Young
  3

  Good customer service, but this location is way understaffed, thus, causing a lot of the long lines and crowdiness here. Stick to getting your banking done through the ATM as often as you can and you can avoid these types of problems.