Umpqua Bank Sw 152nd St, Burien

Umpqua Bank Reviews

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  Leannette Holmes
  2

  Do NOT use this branch if you need to deal with the manager at all! She has been nothing but rude to me since I started going there and to my family. Now she is trying to block me from everything I am legally allowed to do and she is not allowed to do that I found out after calling the Umpqua Corporate Office. Luckily the corporate office was nice enough to work with me and tell me what rights I have. Their recommendation is to not go to this branch anymore. Otherwise they seem to be a great bank.

• J

  Joseph Locher
  5

  I have been using umpqua bank for several years now and it is extremely we'll run along with it's employees offering the highest quality service , most especially Lynda Iserno Katlin, miki and every other person who I failed to mention. I must admit that I can be a difficult customer at times,yet Umpqua employees always treat me with a kindness and graciousness unbecoming. I will continue to do business at Umpqua 152nd street, Burien, long-yerm

  Response from the owner

  Thanks for the review, Joseph! We’re glad to hear about your experience.

• M

  Martin Culbert
  5

  Lynda and the crew are amazing. I've always been able to get ANY issue resolved without drama and lots of personal care.

  Response from the owner

  Hello Martin Culbert, thank you for taking the time to leave a review. We appreciate your business and look forward to continuing to serve your banking needs.

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  Laurie Swanson
  1

  Came in here to get change for a $100 bill about a month ago. Place was empty with two tellers and a manager on staff. Plenty of means and opportunity to help out with my needs available. I was told since I didnt have an account I couldnt get change from this bank. Bank of America next door, was busy with a full line queue and the tellers there gave me the change I needed. Umpqua's lack of desire to serve will be a deciding factor should I decide to obtain a bank account in the future.

• L

  Lisa Paris
  5

  I have been a customer of this branch for over 20 years. This is the best banking experience I have had since I left the East Coast. They are always friendly and the service is personal.

• A

  Andy Padvorac
  5

  Best bank staff in the world, I wish they were located near where I live! They welcome customers by name, and their service is courteous, professional and efficient.

• l

  logan napier
  5

  linda and her staff are great , when my I D was stolen linda noticed all the activity on my accts. and called me and stopped everything changed my accts and saved my rear

• A

  Aaron Mau
  4

  Was a WaMu, then Sterling Savings, now Umpquah. Still a friendly place with plenty of parking.