American Trust Cash Advance Reagan Ln, Ooltewah

American Trust Cash Advance Reviews

• R

  Rachael Madewell
  5

  Very friendly and always there when I need them! Amanda always has a smile on her face and has her customers' best intrests in mind. They treat you like you're more than just a customer.

  Response from the owner

  Thank you, Rachael! Our customers ARE more than just another customer, they are the reason for what we do. Squeeze that beautiful daughter of yours for us. Until next time.... :)

• K

  Ken Dupont
  5

  Amanda in the Ooltewah branch always has a smile and is always friendly, knowledgeable, and professional. She helped me pick the best financial product for my needs without being pushy nor trying to sell me a product that would've been outside my ability to repay. We settled on a payday loan that was $100's less than CashN@@ USA. I would recommend American Trust to anyone with short term financial needs.

  Response from the owner

  Thank you so much for your kind words, Ken. We appreciate your business and the good laughs your visits bring. We'll see you next time.

• B

  Brandon Pauley
  5

  Got in a pinch and needed some extra cash. Hardly ever use these kinds of services but I will definitely be back jessica made the whole process easy to understand and made me feel good about it. Very friendly and great atmosphere highly recommended!

• L

  Leslie Montgomery
  5

  Did business with Jessica at the hixson location she is great if I lived closer to ooltewah I would love to continue my business with her! Highly recommend! Great atmosphere! Will definitely send her business!

• V

  Victoria Vest
  5

  Excellent customer service. Amanda, the manager, is very thorough and communicates due dates/expectations extremely well. Would absolutely recommend this location if you're looking for any type of loan they provide!

  Response from the owner

  We appreciate the kind words and the business! Visit our website at www.americantrustcash.com or call the office at 423-396-4477 to learn about current discounts and offers.

• D

  Dar Reid
  5

  Jessica and Bart are the nicest friendliest people. They helped me get the cash I needed. Would highly recommend them

• S

  Summer Hale
  5

  Great customer service! Amanda goes above and beyond to help in anyway she can. Will definitely return when/if the need arises.

  Response from the owner

  Thank you very much! It is our belief that we have the best staff around. Visit our website at www.americantrustcash.com or call the office at 423-396-4477 to learn about current discounts and offers.

• S

  Sara Barnett
  1

  Went here bc we were in a bind and got a payday loan. My husband's next check got sent to our old closed account and it was stuck in cyber space. Tried to make an aggranagmet like we were told that we could do and then was told that they dont do that and if we didnt pay by tuesday they were sending it to a lawyer right away. Were extremely rude about it too. I've had payday loans before and I have never had anyone not be willing to work with you!

  Response from the owner

  Hello, I am sorry that you had a negative experience. I would like to know more regarding the situation so that I may further assist you in finding a resolution. Please call the office at 423-396-4477 between the hours of 9:00 am and 6:00 pm to discuss. Thank you for your input.

• L

  Lala Nash
  5

  Great place been using them for over 6 years great staff, Amanda is amazing and always so polite and kind. Highly recommend this wonderful establishment.

  Response from the owner

  Thank you kindly! We are pleased to know that you received the help you needed. Visit our website at www.americantrustcash.com or call the office at 423-396-4477 to learn about current discounts and offers.

• R

  Rus
  1

  Liars, cheats, ppl who have no clue about customer service!! Got in a bind & had to go here unfortunately. Called to make an arrangement and was told everything was ok. Check my bank acct 1.5 hr later....empty!!! Call the mngr with whom my wife spoke, turns out she didn't have any authority. She just told us what we wanted to hear, never intending on honoring our agreement from the call earlier this morning!!! Cash advance places are freakin vultures waiting to prey upon ppl in a moment of vulnerability and weakness!!! The mngr did suggest we borrow more now that we've paid off this loan!!!! Liars, cheats, cowards that want to get ppl in a perpetual cycle of borrowing to pay back what was initially borrowed!! Shouldve taken heed to the John Oliver report on predatory lending!! Before you go this route, plz dont be ashamed to ask every member of your fam...hell, gofundme etc!!!