ACE Cash Express E Shaw Ave, Fresno

ACE Cash Express Reviews

• C

  Chanel Finley
  5

  Luz and Marisol are the most amazing people ever. They make my visit to the company very enjoyable. They are very kind-hearted, fast and accurate. It's always laughs and a good time when they are there. The type of customer service they give makes you want to keep coming back. I appreciate them so much. HUGE thanks to them. :)

  Response from the owner

  Thank you so much for taking the time to leave us this kind review, Chanel! We value and appreciate you for being an ACE consumer.

• F

  F.C Cávez
  1

  Very bad customer service. The younger girl that works the counter has the worst possible attitude that someone can have. I had to cash my check to pay my rent and was denied because I had out of state I.D so she flung my check back at me and rolled her eyes at me. WHAT A Bad experience that was. I don't recommend go n going there they also charge a vey high price it's ridiculous what they try to charge it was like 49dollars for a 700.00 dollar check. Very unprofessional

  Response from the owner

  Thank you for your feedback, Francisko. At ACE, we strive to provide outstanding service, and we apologize that your experience didn’t reflect a high level of quality service. We’d like to discuss your feedback further and ensure this issue is addressed. Please contact [email protected], and the Regional Vice President over this store location will respond to you as soon as possible. Thank you!

• s

  savanah cason
  5

  Came for the first time 2 weeks ago, the ladies were very helpful and also gave me 10 dollars off. I would recommend this place to anyone

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 785 E Shaw Ave! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• N

  Nick Gonzales
  5

  I like coming to this location because the employees are very professional. They always welcome me with a great attitude you can tell they love their job. I appreciate them for working through a world wide pandemic. Both Marisol & Luz been at this location for quite some time now,Also great employees.

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Nick. Come back and visit our ACE store at 785 E Shaw Ave soon!

• V

  Vanessa contreras
  5

  Great help! Miss Luz is so much of a good help if u come ask for her❤️

  Response from the owner

  Thanks so much for taking the time to leave us this review, Vanessa. Please come back to visit our associates at 785 E Shaw Ave soon!

• S

  Sokunthy Mao
  5

  Luz is so helpful and very professional. She takes the time to explain the process. I’m very please with the service.

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Sokunthy! This is the feedback that we love to hear. Please come back to visit our associates at 785 E Shaw Ave for check cashing or money transfers soon!

• J

  Jonathan Ingles
  5

  Thank for the new card attachment from Marqueda and Lous.I enjoyed my visit today.

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Jonathan! This is the feedback that we love to hear. Please come back to visit our associates at 785 E Shaw Ave soon!

• J

  J Diaz
  5

  Excellent business! Luz and everyone are very helpful and professional.

  Response from the owner

  Hi J, thanks for stopping by! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! We look forward to your next visit - and don’t forget, we offer money orders and bill pay services, too.

• L

  Laurie Cabrera
  5

  I've been coming here for a long time and the staff here is the best.Luz and Marisol are the best with service and always polite and smiling everyone I walk in..they have great customer service skills for sure Laurie

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Laurie. Come back and visit our ACE store at 785 E Shaw Ave soon!

• R

  Rubén Puentes
  5

  Luz is a very good person she. Is so nice and always have her beautiful smile I like this store 100% she help me with all mi needs

  Response from the owner

  We can’t thank you enough for being an ACE Cash Express consumer. On behalf of the team at 785 E Shaw Ave, it’s our pleasure to serve you!