ACE Cash Express Ne Franklin Ave, Bend

ACE Cash Express Reviews

• M

  Michael Brown
  5

  ACE Cash Express assisted me with my business there with professional and friendly service. I felt safe and secure. All the details about my business were in clear, understandable format. Very smooth transaction, no waiting. All questions answered in full. Thanks, Ace Cash Express. ⭐

  Response from the owner

  We can’t thank you enough for being an ACE Cash Express consumer. On behalf of the team at 244 NE Franklin Ave, it’s our pleasure to serve you!

• R

  Riley Anderson
  5

  Great people here, the employees are sweethearts and make me smile whenever I deal with them. I know it's not the easiest job with the location and nature of the place, but genuinely good people work here.

  Response from the owner

  Thank you so much for taking the time to leave us this kind review, Riley! We value and appreciate you for being an ACE consumer.

• K

  Kyle Rosengren
  1

  Will leave less stars if I could.. Couldn’t cash a check from my work I had all the documents necessary asked way too many personal questions and was very rude and frank and put us through a process that took forever just to tell us now and then was reluctant in handing my documents back to me extremely unprofessional the ladies name was Sarah Jane. Edit she also demagnetized my strip on the check and it is worthless now. She claims that was impossible because “checks don’t have strips” and because they use a “panini” which sucks the check through and makes it impossible to cash anywhere because there is a risky history on the check. Worst service ever. When I talked on the phone afterwards she was insulting and rude and she hung up on me. It’s because of people like this that make the world a horrible place.

  Response from the owner

  Thank you for your feedback, Kyle. At ACE, we strive to provide outstanding service, and we apologize that your experience didn’t reflect a high level of quality service. We’d like to discuss your feedback further and ensure this issue is addressed. Please contact [email protected], and the Regional Vice President over this store location will respond to you as soon as possible. Thank you!

• j

  johnny Buckets
  5

  I must say Tiffany and Mary Marie were absolutely spectacular with their service today I was the process was fast painless and Tiffany was more than helpful while Annmarie ran the computer and processed everything would highly recommend do yourself a favor go see Tiffany and Maria Marie at Ace Xpress cash expressed a.k.a. cash money baby

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 244 NE Franklin Ave! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• E

  ERICA Austin
  5

  Super friendly and very helpful. Very welcoming people. I was nervous getting a loan here but they made it very nice. Shout out to Sarah J the manger. Hard worker.

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 244 NE Franklin Ave! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• R

  Robert Bell
  5

  thank you Sarah Jean at ace cash express in bend oregon store 3151. you guys are great, I spent the entire day driving around la pine and bend trying every bank I could find to help Mr and without success. I was almost completely out of gas and hope until I discovered you guys in bend. thanks sooo much I'll definitely be returning for any of my cashing needs thank you thank you!

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Robert. Come back and visit our ACE store at 244 NE Franklin Ave soon!

• A

  Ashley Atkins
  5

  Sarah Jean was extremely helpful in what was a really stressful situation. I appreciate her knowledge and customer service!

  Response from the owner

  We’re glad that we could help you ACE the day, Ashley! Thank you for being our consumer and for telling us about your positive experience at our store in Bend.

• H

  Hasib Sadat
  2

  Was lied to about not being able to send money to Mexico. Front desk person said there’s no money gram locations in Mexico for the receiver and there definitely is, just didn’t wanna argue with her with a crowd waiting in line behind me.

  Response from the owner

  Hi Hasib, thank you for bringing this to our attention. Could you please email us at [email protected] with your name, the store you visited, and more information? The Regional Vice President over this location would like to speak with you directly and learn more about the situation you’ve described.

• C

  Cheyenne Killitz
  5

  Ace cash express has helped us out tremendously with being able to do pay day loans to make ends meet!! I would totally recommend

  Response from the owner

  We can’t thank you enough for being an ACE Cash Express consumer. On behalf of the team at 244 NE Franklin Ave, it’s our pleasure to serve you!

• B

  Blake Lockling
  5

  I've been coming here to get my rent money orders and everyone who works here has been very help and awesome. The place is also very clean and bright.

  Response from the owner

  Thank you for sharing about your money order experience at our ACE Cash Express store in Bend. We strive to provide outstanding service every day!