ACE Cash Express Q St, Springfield

ACE Cash Express Reviews

• J

  Janis Ross
  5

  Karen is the best. I always get great service and she is so friendly and knowledgeable. Its easy and quick to get things needed.

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Janis. Come back and visit our ACE store at 177 Q St soon!

• a

  angel geib
  1

  They claim for a loan they don't use traditional credit check but I call bull. My monthly income is more then enough to be approved but after driving 30 miles one way I was turned down an no one can say why. Wasted time and energy

  Response from the owner

  Thank you for your feedback, angel. At ACE, we strive to provide outstanding service, and we apologize that your experience didn’t reflect a high level of quality service. We’d like to discuss your feedback further and ensure this issue is addressed. Please contact [email protected], and the Regional Vice President over this store location will respond to you as soon as possible. Thank you!

• R

  R.Elaine Parsons
  1

  Years of awesome qualities and great rate rules laws and new fees has diminished its qualities as a valued place. Looking for new options. As well as about 60 friends that noticed the fees as well. Ty good evening.

  Response from the owner

  This is not the experience we strive for, R.. Thank you for bringing it to our attention. The Regional Vice President over this store location would like to speak with you and provide support. Could you please contact [email protected] with more information?

• C

  Christiana Osburn
  5

  The sweetest ladies work here. Fast and efficient. Clean store. The manager is very detailed and communicates well!

  Response from the owner

  Hi Christiana, thanks for stopping by! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! We look forward to your next visit - and don’t forget, we offer money orders and bill pay services, too.

• B

  Brenda Wasson
  5

  They have helped me many times over the last 20 year's, very nice and just overall good people. Thank you

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Brenda! This is the feedback that we love to hear. Please come back to visit our associates at 177 Q St soon!

• D

  Dorella Nolan
  5

  Great customer service, fast and efficient!

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Dorella! This is the feedback that we love to hear. Please come back to visit our associates at 177 Q St soon!

• D

  Derek Woodward
  5

  The people at this site are always very helpful and very efficient at their jobs. I am not much for small talk and the service representatives are good at getting people through and providing a pleasant experience.

  Response from the owner

  We can’t thank you enough for being an ACE Cash Express consumer. On behalf of the team at 177 Q St, it’s our pleasure to serve you!

• T

  Toast Da'Ghost
  5

  The employees are amazing. Laura is definitely one of the most helpful people I've ever met. That's honestly the only Ace I go to.

  Response from the owner

  Thank you for sharing about your recent experience at our ACE Cash Express store in Springfield. We strive to provide outstanding service every day, and we’re happy to hear that Laura exemplified that for you! Thank you for being a loyal consumer, Toast!

• C

  Cindy Rivera
  5

  Because the girls are very friendly, they listen to you when you strike conversation and they've even given good advice on my daughter wedding.

• J

  Jade Emry
  5

  Great fees, fast, and amazing customer service!

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Jade. Come back and visit our ACE store at 177 Q St soon!