ACE Cash Express Blanding Blvd, Jacksonville

ACE Cash Express Reviews

• M

  MacKenzie Pigg
  2

  The guy was rude bc I came in 15 minutes before closing and my customer that wrote me the check didn't answer the first time he called to verify the check and he refused to try again bc by the time I made sure my customer was in his office to answer it was 10 minutes before closing....he then proceeded to berate me for coming in so close to closing and acted like I was up to no good or something! I had a legitimate business check for $1500 which would've been a nice fee for cashing it! Not sure if he was having a bad day or what....

  Response from the owner

  This is not the experience we strive for, MacKenzie. Thank you for bringing it to our attention. The Regional Vice President over this store location would like to speak with you and provide support. Could you please contact [email protected] with more information?

• D

  Donte Davis
  5

  Came in to cash a check and diamond was very knowledgeable and fast got me in and out in no time.need more workers like her, positive attitude and ah smile the whole time!!!

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, Donte! Thank you for being our consumer and for telling us about your positive experience at our store in Jacksonville. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

• K

  Kwb Shadows
  5

  I have been helped by Ms Wanda at 2 different ACE locations ..she's very nice & helpful..takes her time to help explain everything that needs to be explained very well!..Ms Wanda is Awesome!!

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 5124 Blanding Blvd! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• Q

  Qimmah Sabree-Sturdivant
  5

  Very friendly service. Super easy process. And they didn’t knock my head off cashing my check.

  Response from the owner

  Hi Qimmah, thanks for making our day with this awesome review about your check cashing experience! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 5124 Blanding Blvd again soon – we’re here to help!

• A

  Angela Atkind
  5

  I absolutely love this place. Ms. Wanda is simply the best, fast friendly, professional, and always a smile on her face.

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Angela. Come back and visit our ACE store at 5124 Blanding Blvd soon!

• T

  Tiffany Bracey
  5

  When I visited the store just to inquire about the products you offer the young lady was very helpful and knowledgeable about each product. Her name was Dena and she really knows her stuff. I will be doing business with this location looking for her soon.

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Tiffany! This is the feedback that we love to hear. Please come back to visit our associates at 5124 Blanding Blvd for check cashing or money transfers soon!

• D

  De'quaven Jones
  5

  Ms.Jones is excellent at what she do and takes very little time to make ends meet.

  Response from the owner

  We’re glad that we could help you ACE the day, De'quaven! Thank you for being our consumer and for telling us about your positive experience at our store in Jacksonville.

• M

  Michelle Jenkins
  5

  Ms.Quadisia and Ms.Wanda we're very helpful and Professional go see them Black Excellence at Its Finest 👌☺️

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Michelle! This is the feedback that we love to hear. Please come back to visit our associates at 5124 Blanding Blvd soon!

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  Ms.Freedom Wash
  5

  Very fast service and nice lady's ☺️

  Response from the owner

  We can’t thank you enough for being an ACE Cash Express consumer. On behalf of the team at 5124 Blanding Blvd, it’s our pleasure to serve you!

• C

  Chelsey Roberts
  5

  I have used ACE quite a few times since I had to close my bank account. Upon my last visit I was told a check for less than 100$ would be held for 7 days. Nowhere on the website or in store is that a stipulation of cashing a personal handwritten check. I had just cashed a check two days prior to my last visit and then told that this one would have to be held. I wanted time, gas, and money going up there to do what I had just done 48 hours before, just to be turned away. My 9 month old daughters needs do not wait, nor do my sick mother's. If it were specified that would have been different. But I was not aware until the associate in store told me. And again, I had just cashed a check two days prior at the same location with no problems. UPDATE: The manager of these stores, Ms.Christine, contacted me within 30 minutes of posting this. She was beyond willing and eager to fix my problem. She asked me to explain how everything happened and then informed me that THEY DO NOT HOLD CHECKS FOR 7 DAYS, all the while being friend understanding and kind. She said that this was ludicrous considering this business is here to cash checks like mine. She then asked me to return to that same location to cash my check at a very discounted rate to compensate for my troubles. A very friendly employee assisted me while there and also said she knew nothing of them having to hold a check for any period of time. I am very satisfied with the way this problem was handled and I will continue to take my business to ACE, and refer them to friends as well. Thanks again Ms.Christine! Your help did not go unnoticed!!

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, Chelsey! Thank you for being our consumer and for telling us about your positive experience at our store in Jacksonville. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.