Woodson Family Insurance Agency Auburn Rd, Auburn Hills

Woodson Family Insurance Agency Reviews

• L

  LJ MugFrey
  5

  I am new to this agency. Less than a year but I can honestly say that anytime I have reached out my agent has been amazing in getting me the answers I needed in a very professional manner. I highly recommend Woodson Family Insurance Agency.

  Response from the owner

  Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

• L

  LaDonna Isaiah
  5

  Always consistent and eager to help. Whenever I need any type of documentation or a change to my insurance it’s always done immediately! It’s hard to find a business with quality customer service. This agency certainly provides it.

  Response from the owner

  Thank you so much LaDonna! We appreciate your kind words.

• k

  karen mcwilliams
  5

  Woodson Family Insurance have done a great job of keeping me informed and updated with my in policy. Thank you Regina for your professionalism.

  Response from the owner

  Karen, it is an honor to receive a 5-star rating from you. We greatly appreciate your business and helping spread the word about our agency.

• B

  Beth Nuccio
  5

  Regina and staff provide great customer service. Everyone is friendly, helpful and efficient. Thanks for always providing a wonderful experience!

  Response from the owner

  We are so grateful for your 5-star review. Thank you Beth for sharing your rating with us and the community.

• B

  Bob Pierce
  5

  Regina Woodson has always taken care of my issues with AAA. Her service is excellent.

  Response from the owner

  Thank you so much Bob for this great 5-star review! I really appreciate your business and helping to share the word about my agency.

• T

  Tommy Cage
  5

  My agency has been working with me since I been with AAA they have shown me a family that cares about us thank you so much

  Response from the owner

  Thank you so much for this 5-star review Tommy. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

• S

  Sasquatch7Foot
  1

  Agency was not open when they said they were supposed to be open it cost me a lot of money

  Response from the owner

  We are sorry for missing your review at the time, and re now actively replying to our reviews in a timely manner. Please allow me to apologize for any inconvenience you experienced at the time. We are very sorry we failed to meet your expectations. Our hope is that consider giving us another opportunity to earn your business. If you are open to doing that, please contact us. We would love the opportunity to make things right.

• H

  Hunter Michelle
  1

  They downgraded my membership incorrectly and now I'm suffering through rectifying it. Edit** One month later and still fighting to fix this office's mistakes. Give your business elsewhere. Seriously has been the most stressful situation and just please avoid the hassle of having to fix their mistakes and go elsewhere or just call the 1 800.

  Response from the owner

  Hi Michelle. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

• T

  Terry Phillips
  5

  The Woodson Family Insurance Agency provided the most professional and personal service ever. We received exceptional service. Mrs. Regina Woodson was able to provide us with all our Insurance needs for home and automobile and saved us a considerable amount of money that no other insurance agency could beat. The entire family experience was perfect. The friendly, professional services from answering the telephones to providing information in a timely fashion was outstanding. Devon, Stephanie, and Chelsea all work together as a family to make sure you have a great experience. We are extremely satisfied with our Insurance coverage the, "Woodson Family" Insurance Agency is highly recommended!

  Response from the owner

  Thank You so much for your feedback Terry. We pride ourselves on exceptional service. We are so happy we had the opportunity to help you in the way we did. :)

• B

  Bryant L
  5

  A family member referred me to this agency and I couldn’t be anymore satisfied with the high level of professionalism that I received. This agency is over an hour from my house and the customer service was still second to none! I’m looking forward to many years of great coverage.

  Response from the owner

  Thank you for your amazing 5-star review! Your thoughtful words are much appreciated. We love hearing from customers like you – especially when our service is able to make a positive difference to you and to our community.