Westmark Credit Union E Parkcenter Blvd, Boise

Westmark Credit Union Reviews

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  Carol Lamb
  5

  We do our banking at the Park center Branch in Boise. Everyone has been very nice, professional, and courteous. Chase Marsh, in particular has been very helpful to us. He is so friendly, knowledgeable in answering all our questions and explaining all the resources available to us. We are so glad we chose Westmark as our financial institution, and we highly recommend it to others looking for great benefits & customer service for all your financial needs.

  Response from the owner

  YES! This is fantastic news Carol, thank you! We greatly appreciate you taking the time to rate, review and share your experience with us. A kind referral to your circle of influence is the greatest compliment we can receive. We are thrilled at the level of service that Chase and our entire Parkcenter Branch has provided you, that’s the Westmark way! We strive to provide exceptional customer service and the very best in rates and products for our members. Thank you for being a valued member of Westmark Credit Union. We look forward to helping you, your family and friends achieve all of your financial dreams.

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  Sonya A.
  5

  My kids and I went into this branch recently and sat with Trinity Birkby to work on my bank checklist. My kids quickly fell in love with the branch's mascot, Mark West (stuffed eagle). So adorable! The kids were given crayons and put right at ease. We love this bank and every branch we visit!

  Response from the owner

  Wahoo! This is awesome news Sonya. We greatly appreciate you taking the time to rate, review and share your experience with us – and we agree that Trinity and our entire Parkcenter team are pretty amazing! Thank you for bringing the kiddos in to see us and meet Mark West. We really enjoy visiting with the entire family! Thank you for being a valued member of Westmark Credit Union. We look forward to helping you and your beautiful family achieve all of your financial dreams.

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  grady a. benafield jr
  5

  Dezire Quinones was absolutely awesome when helping me to close an account and open a new one. She answered ALL of my questions, was exceptionally helpful with the new account by suggesting and setting me up with the Rewards checking and Visa card. She is very knowledgeable, great personality, and just a pleasure to interact with. Dez even called later in the day to let me know that a few of the new account actions we were waiting on were finally completed and asked if I had any new questions or was needing anything else. She's my "go to" at that this branch!

  Response from the owner

  WOW! Grady, this is incredible, thank you! We truly appreciate you taking the time to rate, review and share your experience with us. We are ecstatic that you experienced the extraordinary level of care that Dez and our Parkcenter Branch delivers, that’s the Westmark way! We strive to provide exceptional customer service and the very best in rates and products for our members. Thank you for being a valued member of Westmark Credit Union. We look forward to helping you achieve all of your financial dreams.

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  Jessica Mishler
  5

  I went in earlier this week and worked with Trinity. Overall, a fantastic experience. She explained everything, and I didn't feel like I was being rushed even though we working together for quite some time. Great branch!

  Response from the owner

  YES! This is excellent news Jessica, thank you! We greatly appreciate you taking the time to rate, review and share your experience with us. We are thrilled at the level of service that Trinity and our entire Parkcenter Branch has provided you, that’s the Westmark way! We strive to provide exceptional customer service and the very best in rates and products for our members. Thank you for being a valued member of Westmark Credit Union. We look forward to helping you achieve all of your financial dreams.

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  Brea Hogenkamp
  5

  I had called another location the person I spoke with was agitated which made me agitated and kept threating to end the call 3 tines I called the boise branch where I talked to trinity who was calm and very understanding of what I needed which was to change my payment date 10/10 would recommend trinity for any of your financial loan questions/concerns she actually cares ❤ will be requesting her from now on -Brea Hogenkamp

  Response from the owner

  Thank you very much for your kind words Brea! We truly appreciate you taking the time to rate, review and share your experience with us – and we agree that Trinity and our entire Parkcenter team are pretty amazing! We strive to provide exceptional customer service and the very best in rates and products for our members. Thank you for being a valued member of Westmark Credit Union and we look forward to helping you achieve all of your financial dreams.

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  Shaylee Suekel
  5

  The people here are always so friendly! I am in and out in a jiffy. I can’t say I’ve ever had a bad experience so with Westmark at all. I’d always recommend them to anyone looking for a place to put their money!

  Response from the owner

  Oh Shaylee, thank you very much! We greatly appreciate you taking the time to rate, review and share your experience with us. We strive to provide exceptional customer service and the very best in rates and products for our members. Thank you for being a valued member of Westmark Credit Union and we look forward to helping you and your family achieve all of your financial dreams.

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  Darcy russell
  5

  I called Westmark today. I was having trouble linking external accounts to manage my car loan. Dez was the person that got my call. She was fantastic! She was friendly and patient with me. I'm not technically inclined. She walked me through getting it set up on my home computer. She was so helpful! I appreciated Dez! Darcy Russell

  Response from the owner

  Wahoo! This is fantastic news Darcy. We greatly appreciate you taking the time to rate, review and share your experience with us – and we agree that Dez and our entire Parkcenter team are pretty awesome! We strive to provide exceptional customer service and the very best in rates and products for our members. Thank you for being a valued member of Westmark Credit Union. We look forward to helping you achieve all of your financial dreams.

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  Rebecca Yeazel
  5

  Dez and Curtis were such a delight to work with! They made starting an account with Westmark super easy and painless. Plus they were just really easy to talk to and it felt like I was just talking to some friends. Really pleased with my experience with this credit union and am looking forward to working with them again in the future!

  Response from the owner

  Wahoo! This is super fantastic news Rebecca, thank you! We truly appreciate you taking the time to rate, review and share your experience with us. We are ecstatic that you experienced the extraordinary level of care that Dez, Curtis and our entire Parkcenter Branch delivers, that’s the Westmark way! We strive to provide exceptional customer service and the very best in rates and products for our members. I’m confident that you will find that same level of care, professionalism, expertise, and dedication to our members at any Westmark location. We are overjoyed to welcome you to the Westmark Credit Union family. We look forward to seeing you soon and helping you achieve all of your financial dreams.

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  Steven Gustafson
  5

  From when we walked into the Boise branch we received tremendous customer service. Carolyn was friendly and helpful and introduced us to Dez. Dez was extremely easy to talk to and worked us through options for refinancing our vehicles. Amber was efficient and fast getting our loans complete and explained everything through out the process. Thanks to all of you for a fun visit to your credit union. Steve & Hedda

  Response from the owner

  This is fantastic news Steve! We greatly appreciate you taking the time to rate, review and share your experience with us. We are thrilled by the level of service that Carolyn, Dez, Amber and our entire Parkcenter team has provided you, that’s the Westmark way! We strive to provide exceptional customer service and the very best in rates and products for our members. Thank you for being a valued member of Westmark Credit Union. We look forward to helping you achieve all of your financial dreams.

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  Caden Burkett
  5

  Everyone was super friendly and helpful. I had some previous financial issues that resolved and needed to get some banking issues resolved. And Dez was incredibly helpful from start to finish. I feel confident going forward with my financial situation! Thank you team members of this branch!

  Response from the owner

  Wahoo! Caden, this is incredible, thank you! We truly appreciate you taking the time to rate, review and share your experience with us. We are ecstatic that you experienced the extraordinary level of care that Dez and our Parkcenter Branch delivers, that’s the Westmark way! We strive to provide exceptional customer service and the very best in rates and products for our members. I’m confident that you will find that same level of care, professionalism, expertise, and dedication to our members at any Westmark location. Thank you for being a valued member of Westmark Credit Union and we look forward to helping you achieve all of your financial dreams.