Wells Fargo Home Mortgage W Union St, Morganton

Wells Fargo Home Mortgage Reviews

• B

  Barn Man
  1

  Earlier this year, I made a cash out, 1st mortgage app with Eddie Dayton in the Asheville NC office. It was a straightforward deal, very low LTV, very low DR, perfect credit, and a ton of stability. I was turned over to a processor named Bryce Peters. Every few days, I would get requests for documents and I returned them right away. I was asked for a YTD P&L and balance sheet, which my accountant provided and cost me $2,100. The document requests continued. Then, Peters says that my loan is approved and that closing is just around the corner. Weeks went by. Then Peters says that my P&L and balance sheet were now too old (because Peters and company were dragging their feet), so I would have to get my accountant to update them. It seemed that I was in the back seat of the clown car. So, I cut my losses and called a company out of Atlanta who did my deal in about 3 weeks. The only thing that took them 3 weeks was the wait on the appraiser (they're very busy in this area). I advise you to say away from Wells, especially if you have a loan request that depends on deadlines. I was fortunate that I had the resources to reapply somewhere else, as it would have been a nightmare for everyone if it were a purchase money deal. YOU ARE WARNED.

  Response from the owner

  I'm sorry to see this was your experience with us. If you'd like to discuss your experience with a specialist, please share some more details along with your full name, phone number, and address in an email to [email protected]. Be sure to mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social