Wells Fargo Bank East Green Lake Way, Seattle

Wells Fargo Bank Reviews

• J

  Jim A
  1

  4/22/22 I've had a Wells Fargo business account for over 10 years now. Today was the first time at the Greenlake branch. Never before experienced such sad denial of service. I personally know now to never use that branch again. Just use a branch were staff will cordially help you. Staff gets changed every six months or so. One star is too high for this experience.

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• M

  Matt Bloch
  1

  I could not open an account despite my best efforts, and the staff was NO help. I am displeased to say the least, and will be sending them a more harshly worded letter in the mail.

• A

  Alex Worthen
  5

  Solid little location on Greenlake way. Bobson is always helpful when I need a banker.

  Response from the owner

  Hi, Alex. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• A

  Aaron Sokoll
  5

  Bobson is a very helpful banker. He walked me through several issues and offered to follow up on the issues we could not resolve together today. He deserves every cent he bring in the door. Thanks, Bobson!

  Response from the owner

  It’s wonderful to see that you’ve had such a positive experience at this location, Aaron. We appreciate the feedback, and it's been forwarded to the appropriate teams. Thank you for choosing Wells Fargo. -Jessica, Wells Fargo HL Social

• Z

  Zane Bradley
  1

  There was a very smelly and sticky substance on the ATM buttons. EW!

  Response from the owner

  Hi, Zane. This is not the customer experience we strive for, and I hope you'll accept my sincere apology. To ensure I can look into what happened, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to addressing your concerns. -Nick, Wells Fargo HL Social

• T

  Tim Hoit
  1

  Dumbest location ever! Two people sitting on a couch interrogating you to use just an atm.

  Response from the owner

  I'm disappointed to learn about your interaction with our team members, Tim. Please tell me more about what happened in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I appreciate your feedback and look forward to discussing this further. -Jessica, Wells Fargo HL Social