Wells Fargo Bank Richmond Hwy, Alexandria

Wells Fargo Bank Reviews

• M

  Mrs. T With The Tea!
  5

  While in the drive-thru a gentleman that I don't know approached my vehicle. He asked me for money & refused to leave me alone. Eric was waiting on me. He diffused the situation & made sure that I was safe. Eric, thank you for your compassion and care. It has not gone unnoticed!

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us. It’s wonderful to see that you’ve had such a positive experience. -AJ, Wells Fargo HL Social

• C

  Curtis Watts
  1

  They're getting better at the branches on fixing customers issues. The corporate offices are still denying up to 50% of black homeowners refinancing. They just reached a settlement in July 2012 for 184.3 million with the Justice Department.

• R

  R Moore
  1

  Unfortunately,Our experience was terrible,We went inside to make Adjustments to Our accounts and was told We needed to make an appointment although there was no one in the lobby Waiting.The woman that greeted us was rude.We went toThe branch Near Fort Belvoir Although being busier They were pleasant, professional.

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

• K

  Keyla Martz
  2

  They have drivetru but not ATM , they just have one ATM outside and sometimes not work or is not available for make deposits.

• V

  Victor Manuel Mendez
  4

  Only thing I have to say is there is no ATM at the drive thru . There is an ATM but it is on the side of the building so you have to park the car an walk up a ramp to get to it.

• S

  Sean Whitfield
  4

  No Drive Up ATM, you have to park and walk up. Staff inside is very friendly and helpful.

• R

  Renzo Bertot
  5

  This location only has the ATM open. Cause of the C-word!!!!!

  Response from the owner

  Hello, Renzo. Thank you for taking the time to leave a review. If you’d like to discuss any feedback, please feel free to email us at [email protected] (no account numbers). -Shannon, Wells Fargo HL Social

• L

  Linda Hunter
  5

  Nice location and the service was professional.

  Response from the owner

  Thank you for the positive feedback, Linda. We like to hear this! -Shannon, Wells Fargo HL Social