Wells Fargo Bank Nw 1st St, Battle Ground

Wells Fargo Bank Reviews

• J

  J 280
  5

  And now you can understand my comments from this posting earlier. Simply look at the front page of the reflector. Did not make goal of May closure but succeeded in half. Chase will be my new bank. Replacing previous rating with this one. Staff here have always treated me well. Not their fault the CEO and managers lost touch with their clients. I’m still closing down accounts by May and finding another bank. But by all means is not the staff at this facilities fault.

  Response from the owner

  We appreciate your feedback. If you have any questions or concerns, please contact us directly at [email protected] with your Google username, and be sure to mention you posted a review on a Wells Fargo location (no account numbers). Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• T

  Tanya Quinata
  5

  We have been trying to resolve an issue for months and Kylie Picone at the battleground branch resolved our issue in less than an hour with a confirmation number. BIG THANK YOU Kylie and all of the staff there for your fast, efficient and professional service. Thumbs up battleground team.

  Response from the owner

  I’m glad to read you had such a wonderful experience working with Kylie. I've made sure both her and her manager are aware of these kind words. Thanks for the feedback. -Shaun, Wells Fargo HL Social

• H

  HOWARD RACKHAM
  1

  This is the first time I have written a negative review, but because this was the third time I have visited this branch and all three times I had poor interaction with Terese . I have had this same account for over 40 years because of consistently friendly service, Terese can’t be everything to everyone, but one thing she should not do....is tell someone what they can’t do and focus on what they can do. She needs to find another job where being condescending is acceptable. Possibly the branch is under staffed and being overworked makes it difficult to be Customer friendly. I do not plan on coming back to Battleground Wells Fargo again.

  Response from the owner

  This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social

• M

  Marc Kinyon
  5

  Great customer service. I'm in there at least once a week and they truly care. Never an issue. Brian is a great manager, Jessica does a wonderful job running the troops, and Mari is amazing doing her customer rep function. I always get a follow up call or answer to my questions, it's just a great branch. Thank you!

• A

  Allen Martinez
  5

  I want to say that I had a great experience at Wells Fargo Bank. Karen the lady that help us was very helpful, and patience with us. Thank you so much.

  Response from the owner

  We strive to provide a great customer experience and we’re happy to read about yours. Thanks for taking the time to share this with us, Allen. -AJ, Wells Fargo HL Social

• D

  Debra Kay Ehline
  5

  I have a bank a personal banker Mari Howell, she makes banking a whole heck of a lot easier for me and I believe for anybody that would have experience with her she's also a notary you should check it out

  Response from the owner

  It’s wonderful to see that you've had such positive experiences with Mari. Thank you for taking the time to share these kind words. -Janet, Wells Fargo HL Social

• M

  Mike Bolle
  1

  Boo Wells Fargo Corporate! Moved my account due to all their corporate drama! Just can't trust them anymore. The local staff here is great but I don't want to take a chance I don't recommend that you do either. Also don't go to chase their one very small step above Wells Fargo not an upgrade!

• a

  anxietyislandllc
  1

  Longtime Wells Fargo customer in Seattle. I'm in Longview for a relative's hospice care. No branches here so had to drive to this location, unfortunately at 1am to put in a check. But ATM kiosk at driveway won't accept it. Had to drive to Vancouver. I'm PO'd right now! Lots of gas wasted!

  Response from the owner

  Thanks so much for your feedback. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• J

  John Miller
  1

  I am extremely disappointed with this branch, long wait time. When I finally get help with a guy named Brian, who is apparently the branch manager all I could smell was alcohol. This isn’t the first time this has happened.

  Response from the owner

  I appreciate your feedback, John. This is not the customer experience we strive for, and I hope you’ll accept my sincere apology for what happened. Please email me with your Google username at [email protected], and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing your concerns. -AJ, Wells Fargo HL Social

• S

  Stephen Lucroy
  1

  I have been going in multiple times and no manager seems to be there. The staff seems surprised that neither branch or service managers are in. I’m about ready to move my money and business else where. This branch is a joke.

  Response from the owner

  I’m sorry we weren’t able to meet your expectations, Stephen. Please email me at [email protected] with your Google username and any other concerns you may have, and I’ll do my best to address them (no account numbers). Be sure to mention you posted a review on a Wells Fargo location as well. Thanks. -AJ, Wells Fargo HL Social