Waterford Bank, N.A. N Mccord Rd, Toledo

Waterford Bank, N.A. Reviews

• R

  Raj Thapar
  5

  Waterford Bank is the Best Bank in Toledo, Ohio , U.S.A. and in the whole World. I have experience of the Banks in lots of Countries and there is not one Better Bank and Bank Service anywhere. Mr. Craig Jones in the Loan Department, Ann and all other wonderful Ladies in front Customer Service department make me feel that I am the most Important customer for them. What a wonderful feeling ! I love all of them and the Whole Bank. Mr. Mike Miller, Please keep it the way it is. RAJ K. THAPAR

  Response from the owner

  Thank you for this great review Raj. It is our pleasure to serve your financial needs and we look forward to doing so for many years to come!

• L

  Lauren Abendroth
  5

  My husband and I recently purchased our first home, and Jaci Hays at Waterford Bank, N.A. was our mortgage lender. As first-time home buyers, we were unsure of what to expect, but we had a fantastic experience with Jaci!! She goes above and beyond to answer all your questions and make the process as smooth as possible. The whole team at Waterford was prepared, professional, and responsive in answering all of our questions through closing! We highly recommend Waterford Bank, N.A.!!

  Response from the owner

  Lauren, Our team thanks you for this 5-star review! Jaci is one of the best and we are proud to hear she helped you beyond expectations! If you ever need assistance with your mortgage or any other banking needs, please don't hesitate to reach out!

• W

  William Crown
  5

  Exceptional team at Waterford Bank. When I decided to invest downtown we had issues with the larger banks, once we made the switch the Waterford it was smooth sailing. I actually enjoy my visits to the bank now. My new business downtown is happy to have a bright future with Waterford by our side. They certainly deserve 5 STARS.

  Response from the owner

  William we're humbled to receive such an amazing review! Thank you for putting your trust in us. Our team will work hard to continue to provide you and your business financial services beyond expectations.

• M

  Mary Boyer
  5

  I recently refinanced my mortgage with Waterford Bank for a lower interest rate, and it was a very positive experience from start to finish. Jaci Hays and Ellen Yarnell went above and beyond in helping me to navigate all of the paperwork, the challenges, and the legalities involved. I am very happy with the entire transaction. The staff at Waterford is absolutely the best. Thank you so much!!

  Response from the owner

  We are thrilled the Mortgage Team went above and beyond for you Mary! Jaci is excellent at what she does and truly enjoys fulfilling our customer's mortgage needs. Thank you for this fantastic review and if we can ever do anything for you in the future, please let us know!

• K

  Kelly Hamill
  5

  Ali Bailey was such a joy to work with!! She kept us in the loop on every step and made sure that we knew exactly where we were in each process. She was professional and I will refer her to anyone that I know trying to buy a house. Thanks so much Ali for your time and commitment to us

  Response from the owner

  Kelly - thank you for this fantastic review. We're proud to have Ali on our team and are thrilled she provided you a five-star mortgage experience. Thank you for your business and don't hesitate to reach out if we can further assist your loan or banking needs.

• S

  Scott Lowes
  5

  We recently refinanced our mortgage with Waterford Bank and the experience exceeded my expectations from the beginning. Working with Sandy Gaulin made the process as painless as the mortgage process can be; his guidance and direction from application to close made working with WBNA a pleasure. I highly recommend WBNA and their team for any home loan and if you’re in the Clarkston, MI area, call Sandy, you’ll be glad you did.

  Response from the owner

  Scott, we are so happy to hear you loved your experience with Sandy and the Bank! It was our pleasure to serve your mortgage needs and we would be thrilled to provide the same service for any future banking needs you may have. Thank you for this fantastic review!

• G

  Grace Epperson
  5

  One stop place for all your banking needs. Always there for you whatever and whenever you need it with great service. Once you have a relationship with it, it is for life. Thank you to all of you at Waterford Bank!! Good job!!

  Response from the owner

  Grace, thank you so much for this stellar review! We're proud to call you a customer and thrilled you've enjoyed making a relationship with us. If you have any needs, please don't hesitate to reach out.

• K

  Kaitlyn Maley
  5

  Ali Bailey was fantastic!! Always answered my questions within MINUTES! A great place to consider when taking out a loan!!

  Response from the owner

  Kaitlyn, we appreciate this wonderful review! Thank you for your business and we look forward to helping you with any loan or banking need you may have in the future - with the same attentive service Ali provided!

• J

  Jason Jaworski
  5

  Ali was very helpful and made the process super easy. Very fast response time and answered all of our questions. 10/10, would recommend

  Response from the owner

  We're thrilled to hear you had a great mortgage experience with Ali. Thank you for your business and this 5-star review!

• M

  Margaret Mouilleseaux
  5

  My "hometown" bank! Friendly, efficient, and caring, plus reliable. Staff knows me by name and I happily know them. Thanks for your excellent service at all time.

  Response from the owner

  Margaret, our team is thrilled to receive your praise and we will work hard to keep earning it! We look forward to seeing you the next time you stop in and thank you for your relationship.