Washington Trust Bank Troy Rd, Moscow

Washington Trust Bank Reviews

• B

  Bill Guinn
  5

  Mike, I have no clue what you could possibly be talking about with your negative review. I am 54 years old and my wife the same and neither of us have ever had an experience like we have every time we go into the branch or call someone for help. We moved our business and personal accounts 4 months ago and could not be happier. Everyone in the Moscow branch we have dealt with has been above and beyond, every time! We love our bank and that is a first for us. We also visited the Lewiston Branch not long ago and it was the same energy there. We encourage more people to look into WTB!!! Thanks so much to all of you working there. Especially in the world we live in today it is so wonderful to see people who want to do their job well...

• S

  Scott H
  5

  This is a great bank with wonderful staff! I've recommend this bank to everyone. Josh is the best! When I came in last winter wearing a mask and hat I'm surprised that he not only recognized me but remembered my name. It's not like I come in that often, at most once a month to deposit a check and withdraw rent money.

  Response from the owner

  Thank you for your kind review, Scott. We will pass this along to our Moscow team!

• M

  Mike Marks
  1

  Unprofessional ,n not for the people..always messing up on the acct.Josh acts like he is helping u but two-face big time .. manager is wacked ,she didn't want to give her name like she was hiding the issues we had,she was very rude some blonde fem younger that acted stupid , now I get why alot are leaving this branch n going to Idaho credit union for better service..and they don't play kids games at Idaho credit union and u get free 200 buck to join them

• J

  Jonathan Erber
  5

  Who knew you could look forward to going to your bank. These guys are great. Attentive, cheerful, helpful, timely service. Thank you, WA Trust!

• B

  Brandon Steely-Johnson
  5

  I have been banking with WA for 5 years or so now. There is absolutely something special about the Moscow branch. These people are dedicated, transparent in their thoughts, and truly delightful to work with. WA as an organization has been good to work with, but it's these people that have earned my trust and respect that I could never walk away from.

  Response from the owner

  Thank you for the review, Brandon! We will make sure to pass along these kind words to our Moscow team.

• M

  Mrs SchnitNW
  5

  I have banked with Washington Trust my entire life. They are always friendly and accommodating. The tellers really go above and beyond to make sure that I have the right accounts for my needs. I would love to keep them forever, and I highly recommend them to anybody looking for a bank.

  Response from the owner

  Thank you for your review and for being a loyal Washington Trust customer. We work hard to ensure that all of our customers have a high-quality, personalized experience and we are so glad to hear that that has been your experience working with our team. We look forward to working with you in the years to come.

• D

  Devyn Hass
  2

  I asked them to give my my routing and account number to pay a bill and they gave me someone elses routing and account number.

• L

  Lucas Dickson
  5

  Really friendly staff. Josh was particularly nice.

  Response from the owner

  Thank you for sharing your experience with us! We are glad you had a good experience.

• W

  Wendall Cass
  5

  I really appreciate the friendly helpful people at Washington Trust