Washington Trust Bank W Clearwater Ave, Kennewick

Washington Trust Bank Reviews

• B

  Brandon Ritchie
  5

  I went through the process of taking out a business loan. I talked to multiple banks trying to get the best option and Washington Trust not only offered the best rates, but were hands down the friendliest and most professional. Although I ended up not needing the loan, I can't say enough about them. Kathy Ruggles is the branch manager is one of those people whom I am proud to call a friend. Strongly recommend

• J

  J Cox
  5

  These guys are the exact opposite of the BIG BANKS! They are relationship driven and provide unheard of Customer Service in the banking industry. Kathy Ruggles (Branch Manager) is awesome and the entire staff is extremely friendly & helpful. They excel in helping small businesses with their banking needs. We love banking here!

• D

  Dennis Miller
  5

  We have used Washington Trust as our business bank for many years. We have found it to be a very friendly and complete bank. They take a personal interest in their clients. Last year they helped us with a loan for equipment. We worked with Scott Whistman and on this transaction. I'd highly recommend their services.Dennis Miller, Owner Artmil.

• M

  Magnolia Meg
  5

  We love Washington Trust Bank & have worked with them on multiple loans. We are very pleased with their service and attention to detail, as well as the ease of the process. They are the first bank we go to for all of our loans.

  Response from the owner

  Thank you for your review, Magnolia. Our team strives to provide outstanding customer service and we are happy to see that reflected in your experiences with Washington Trust Bank. We look forward to working with you more in the future.

• E

  Elizabeth Izazaga
  1

  I tried depositing a check from the company i worked for . The bank teller did not accept it with no valid explanation other than it might be a scam . She didn’t bother to confirm it with me , which i had all the information to prove that it was a real valid check. It was so rude from her side to not even see it her self. Unfortunatly i have to say that was a bad experience with that poor customer service i was given & a rude attitude.

• m

  mike clemons
  5

  We have banked here for several years. Very friendly staff. Much better than two other banks that we used in the past. They actually seem happy to help.

• B

  Brian Smith
  5

  Met with Scott Whitman about a business loan. Very personable very knowledgeable

  Response from the owner

  Thank you for your review, Brian. We are glad you had a good experience working with Scott and look forward to working with you more going forward.

• S

  Silver Fox
  1

  Why post signs saying your drive up is open until 6 when it is clear that you are not open.