Washington Trust Bank Se Bishop Blvd, Pullman

Washington Trust Bank Reviews

• J

  Josh F
  1

  Worst banking experience ever. Opened an account about a year ago. Was told that the account would have no monthly maintenance fees. Received a phone call today informing me that my account was negative. Apparently, they had changed a policy some months ago and had been draining my account since. Spoke with both the branch manager and assistant manager, both very scummy people and was not refunded. Worst customer service I have ever experienced.

  Response from the owner

  At Washington Trust Bank we pride ourselves on providing outstanding customers service. We are sorry to hear that you feel you experienced anything less than this. We appreciate your feedback and would like to learn more about your experience so that we can help to resolve the issue. Please reach out to me at [email protected] so we can work through this together.

• C

  CJ Robert
  5

  By far the best bank in town. The people who work here are amazing people and really do care about you. They always greet me with a smile and really learned about me as a customer.

• k

  ky le
  5

  Thank you Casey for helping me do the ppp I cannot do this without her help big appreciation for Casey

• B

  BRYAN CARZOLI
  5

  Great staff! PJ is awesome and I highly recommend him to anyone looking for a home loan.

  Response from the owner

  Thank you for your review! We are glad to hear that you had a positive experience working with P.J. on your home loan.

• A

  Amy Johnson
  5

  Love this place Anne always helpful also Avalon is excellent on the online loan

  Response from the owner

  Thank you for your kind review, Amy!