VALoansTexas.com Woodrow Ave, Austin

VALoansTexas.com Reviews

• L

  Luz Antolinez
  5

  Shirley and her team were fabulous! They handle all the paper work and guided us through the process of buying our new home! Thank you so much for taking such good care of us!! We totally recommend their team!!

  Response from the owner

  Thank you for the wonderful feedback. We appreciate you giving us the opportunity to help you. Let us know if you ever need anything. Congratulations!!

• V

  Victor Bernal
  5

  I am so pleased with the team lead by Shirley Muller at Guaranteed Rate. I was able to get the home of my dreams thanks to the magnificent Job of all the members of Ms. Muller's team. Everything was handled with the upmost professionalism and spectacular costumer service. I closed on time and on the date that it was scheduled for with no changes. The team guided me all the way and from all the closings of my other 4 homes this was the easiest one, not as stressful as other times when purchasing a home. I would definitely recommend Shirley Muller to anyone looking to purchase a new home specially military veterans, " they will take care of you all the way" . Thank you so mcuh Shirley Muller and entire team for all your help and hard work.

  Response from the owner

  Victor, thank you for the amazing feedback. Thank you very much for entrusting us with your mortgage needs. We are super happy for you and your family!! We wish you the very best to come. Congratulations!

• K

  Katie Thebeau
  5

  I had a great experience with Shirley Mueller at guaranteed rate!! I bought my first home with a loan through them, they guided me through the process and i got a great rate…incredibly appreciative and highly recommend her and her team, especially for first time home buyers 🙏🏼Thank you again!!

  Response from the owner

  Appreciate the feedback Katie. You were such a pleasure to work with.

• C

  Chuck Clark
  5

  Shirley and her team were the best. I would recommend them above any other lender for veterans and using their VA benefits. They were in constant contact with us throughout everything. Highly Recommend them!

  Response from the owner

  Thank you so much, Chuck! It was such a pleasure getting to know you and Alana! Please don't hesitate to reach out if there is ever anything we can help you with in the future! Congratulations on your new home!!!

• M

  Mark Perez
  5

  Shirley and her team were amazing!! Shirley was upfront, honest, transparent and communicated excellent 100% of the time. Shirley and her team closed our home in 12 days very impressive. I highly recommend Guarantee rate and Shirley Mueller for your current or next home loan. Keep in mind not all mortgage loan officers are equally the sane!!! You can trust Shirley 100% with zero worries!! Shirley. Angie and Ashley thank you so much for all your work!! It’s obvious you all are very knowledgeable!! Thank you Mark

  Response from the owner

  Thank you for your review, Mark. We greatly appreciate the opportunity you gave us to help you with your VA loan. We enjoyed working with you and providing you great service & a great rate! Congratulations to you and your family.

• A

  Anthony Abbott
  5

  Shirley Mueller and her team were awesome. They were so very helpful to us during our home buying experience. They were very professional and responsive to our many concerns and questions. They explained everything clearly to us. Great team to work with, especially if you’re a Veteran.

  Response from the owner

  Thank you so much for your excellent feedback, Tony! It was a pleasure working with you! We greatly appreciate you and thank you for your Service!

• C

  Claudia Harris
  5

  I was in a tough situation after my divorce and even with a low credit score Shirley Mueller and her team at Guaranteed Rate were able to get me approved for a refinance when other lenders couldn't. I encourage you to give them a try first! They're an awesome team and I highly recommend them!

  Response from the owner

  Thank you so much for your wonderful feedback, Claudia. We are so grateful we were able to help you and look forward to working with you in the future!

• W

  Wilson Pemboh
  5

  Shirley Mueller and her team, especially Ashley Lundgren, were very resourceful to me throughout the entire process - from prequalification through to closing. But for their determination, persistence, and resolve, I would not have been successful with the homebuying process. Shirley was especially professional yet, very personable and relatable. I would recommend Shirley and her team from Guaranteed Rate any day.

  Response from the owner

  We are happy to hear that we could provide such an amazing experience. One of our goals is to make sure our clients have peace of mind from start to finish. Thanks again for choosing Shirley Mueller's office with Guaranteed Rate! We look forward to working with you again in the future.

• L

  Laurie Rad
  5

  Working with the VALoansTx team to purchase our home in Texas was an amazing experience. Shirley, Angie, Ashley, and their team were in constant communication with us, making sure that we knew what to expect with every step of the complicated process. In today’s crazy housing market, it was comforting to know that we had an entire team that was only a phone call away. They were quick to answer calls, emails and always very friendly and personable. We could not have achieved this dream without VALoansTx on our team. We will highly recommend to everyone we know buying a home with a VA loan.

  Response from the owner

  Thank you so very much, Laurie! We greatly appreciate you and the kind words. It is definitely our goal to be there for you throughout the entire process. Should you need anything in the future, please don't hesitate to contact us. Thank you again, Laurie! Enjoy your new home and all the memories you'll create there!!!

• M

  Matt Perez
  5

  Shirley and her friendly team are professional and provided my client with a smooth, on-time transaction. Highly recommend!

  Response from the owner

  Thank you for the feedback! We are so happy you had a great experience.