US Community Credit Union Old Lebanon Rd, Nashville

US Community Credit Union Reviews

• U

  Ugly Duck
  5

  I’ve been banking with this branch for 8 years now, it’s been GREAT! Great staff, rates, hours, and services. Highly reccomended!

  Response from the owner

  Thank you for the positive review! We love to hear awesome experiences at our branches. Glad to have you as a member of the USCCU Family!

• S

  Sydney Marshall
  5

  Sterling got me an AMAZING rate on my refinance, made the process super easy, and was uber nice! 110% recommend!!!!

  Response from the owner

  So Awesome! We're glad you had a great experience with Sterling. We love to hear about good experiences with our employees. If you need anything else, feel free to let Sterling know. Thanks.

• W

  William Houghton
  5

  USCCU has been great for us. We had a couple of hick ups recently and went to Kristen to straighten them out. She was the best! She had the issues corrected in no time and is always happy to help us. The branch as a whole has been awesome!

  Response from the owner

  Tommy, Thanks for your review. We think Kristen is great as well! Glad you have had positive experiences with us!

• D

  Drea Wiggins
  1

  The worse credit union ever! Please do not waste you time with them. I will be removing all my checking and saving from them. They are money hungry vultures and charge you for literally everything the worse customer service for good members. I strongly recommend BCU they are great been with them for 3 years.

  Response from the owner

  Andrea, feel free to contact us at 615-256-8712 if you would like to discuss this rating further.

• J

  Jay Rogers
  5

  I love this bank! They are friendly, honest, transparent, and direct! They have free coffee, popcorn, water, and a coin counting machine. They work well with you and this location has excellent service - both drive thru and sit-down. 5 stars

• J

  Jerushah Alston
  5

  ya'll this place rocks!!! I did an online application and forgot I had a freeze on my credit so they were unable to process it, they were very helpful with getting it sorted out and the customer service was prompt and friendly. after we got the freeze off I went into the branch and opened my savings account AND got pre-approved for the auto loan ALL ON MY LUNCH BREAK!!!! Super awesome because I work two jobs and don't have time to sit in the bank . Oh and my rate was 5% percent lower than the other loan I was pre-approved for definitely coming here when I find the perfect car :) Thanks Kristen for everything!!!

  Response from the owner

  This is great! So glad we were able to help. Can't wait to see that new car!

• J

  James Malarkey
  5

  This has been an excellent banking experience. I walked in looking to refi my 2013 Passat TDI, they did it within 45 minutes and had my rate at 3% vs the 15% VW stuffed me with. When the time came to turn in my VW for the Diesel Emmissions Scandal Dianne H. made quick work of sending a pay off letter and making sure I was taken care of. Great People!

• B

  Boogie Randy
  5

  Best, easiest home loan experience I ever had. Lisa Gragg is who you want to work with. I'd definitely choose USCCU again.

  Response from the owner

  So glad to hear about your Easy Home Loan experience. Way to go Lisa! If you need anything else, please let us know.

• G

  Gary Willingham
  5

  I just wanted to note how AWESOME Dianne Hillenbrand is. My family absolutely love doing business with her, and the company she represents. I would follow her anywhere. Thank you for your above and beyond customer service, Dianne. The Willingham family.

• T

  Taylor Morrison
  5

  A community credit union that excels in customer service! They offer a full lineup of financial products and services. I am really impressed.