MPD Community Credit Union Old Lebanon Rd, Nashville

MPD Community Credit Union Reviews

• B

  Bradley Warren
  2

  While the bank has finally introduced mobile banking, it still feels so far behind due to not being available through Apple Pay. It's 2022 and still not able to utilize this feature. Plus it's 2022 so there is no reason this wasn't available 2 years ago. I can't recommend this bank to others right now due to the limitation of available technologies.

  Response from the owner

  Hi Bradley! Sorry you’re currently feeling inconvenienced, but we hear you! The Apple Pay feature will actually be rolled out in 2022 along with some other major app improvements! We hope this helps, and that you’ll allow us to continue to serve you.

• T

  Tara W.
  5

  Extremely personable service, friendly atmosphere, responsive and prompt loan officers. My favorite bank to do business with. I always get a sincere greeting from the tellers, staff walking through the lobby, and even the loan officers wave or smile from their offices. I got both my children accounts here while they were teens so they could get educated about banking and top notch service. Always a pleasure doing business at MPD Community Credit Union- Donelson location. I highly recommend joining.

  Response from the owner

  Thank you Tara for the kind words. Our members are top priority.

• M

  MsValerieDiane (MsValerieDiane)
  5

  This staff is amazing. Melissa was extremely helpful in helping me refinancing my vehicle. She was extremely nice and professional. Also, Ms. Claudia was amazing as well. I definitely recommend this credit union over the others. Also, when you come in please go see Claudia and Melissa...They are awesome and happy to answer any questions you might have.

  Response from the owner

  Thank you very much for the 5 star review! We strive for all our members to have a wonderful experience. Malissa and Claudia are amazing at what they do and love assisting our members.

• D

  Dr. Laws Kimble
  5

  Mallissa, the loan officer is a joy to work with. She goes above and beyond to make sure you know everything you need to know about being credit-worthy. She helps you make sure you are making the best credit decisions for your family and your future. Professional and the epitome of customer service!

  Response from the owner

  Thank you for the 5 star review. Malissa is one of the best.

• M

  Mary Williams
  5

  MPD Community Credit Union is how banking should be. As cheesy as it sounds, they make you feel like you are a part of their family. They take care of you and help you where they can and they always call you by name. I have been with them now for a couple of years, and I am so glad to have found them. They are honestly about the community and about their members.

  Response from the owner

  Mary thank you for your kind words. We aim to provide a welcoming environment to all our members while meeting their financial needs.

• B

  Barbara Bell
  5

  We love all the services offered by MPD Community Credit Union. Their team is absolutely stellar. They’re all so friendly & knowledgeable. We highly recommend them to anyone especially for auto or home improvement loan options.

  Response from the owner

  Barbara thank you so much for the great review! We want our members to have a wonderful experience.

• M

  Misty Buckner
  5

  From the very beginning when I started banking here, I have felt welcomed and they treat me as if I'm am family. They treat you with the upmost respect. They know me and call me out by name when I come in or even if I call on the phone. I just wouldn't bank anywhere else after joining this facility. I just love it here

  Response from the owner

  Misty, thank you for the great review!! We love to hear that our members feel welcome and their experience is top notch.

• J

  Joshua McDowell
  5

  Hands they are the most professional group of individuals I’ve met, they’re always quick on there feet. Melissa Woodard aka The Loan lady is what you would call the Kobe Bryant in the banking world she goes over and beyond to make sure her customers are making the correct decisions when applying for a loan.

  Response from the owner

  Thank you Josh for the exceptional review. Malissa and the rest of the staff are awesome at assisting members with their needs.

• C

  Celeste Haralson
  5

  I absolutely love this branch and it’s customer service representatives! They’re knowledgeable, helpful, and always looking for ways to better my experience. I have been a customer for over five years and can’t imagine there’s a better credit union out there!

  Response from the owner

  Thank you Celeste! We appreciate your kind words. We love our members and giving them a great experience is our priority.

• S

  Shayla Stubblefield
  5

  I have been with this bank for a couple years now and have never had any issues whatsoever. Melissa Woodard is always helpful and cheerful with any request or questions I might have. She is awesome!!!

  Response from the owner

  Thank you for the great review! Malissa and the rest of the staff are always ready to assist our members with their needs.