U.S. Eagle Federal Credit Union Antequera Rd, Albuquerque

U.S. Eagle Federal Credit Union Reviews

• Y

  Yolanda Zamora
  5

  Because everyone at US Eagle is always pleasant & willing to help. They make an effort to find the answers I need. Its a great credit union & I love that they built one closer to my home! Thank you...Yolanda Zamora

  Response from the owner

  Hi Yolanda, Thank you very much for your kind words and amazing review! Member service continues to be our top priority and we believe that finding the answers to your financial questions and needs is of the utmost importance. We're also delighted to hear that our Coors branch is close to your home - we can't wait to see you at your next visit! Sincerely, Rachel US Eagle Federal Credit Union

• S

  Samantha Mathews
  5

  I started with us eagle when I had terrible credit. They have trusted in me and helped me build my credit to a number I never thought I would get to. They are always quick and efficient and I love doing business with them.

  Response from the owner

  Hi Samantha, That's amazing to hear! We are honored to be your financial institution that you have entrusted to help rebuild your credit. We love doing business with you too! Thank you so much for your membership, we're really glad you're here and look forward to being your financial partner for many more years to come! Sincerely, Rachel US Eagle Federal Credit Union

• E

  Elizabeth Hanold
  5

  I always leave the Coors and Montano location with a smile. The drive through bankers are always courteous, very friendly and professional.

• J

  John Havens
  5

  Always friendly, the receptionist at Coors/Bosque branch is very helpful and greets you with a smile.

• C

  Curtis Francisco
  4

  This app works and most of the time but when it wants to hit the fan it gives 110% I only wish it did that all the time but it is better than nothing I suppose

• S

  Steve Hooker
  3

  You should close at 5:30 instead of 5:00 so people can do their banking when they get off work at 5:00 all week. Friday hours should be all week Monday to Friday.

  Response from the owner

  Hello Steve, Thank you for feedback. Members still have online banking capabilities and almost anything that is done in the branch, may also be completed through our mobile app or online banking. In addition to online banking options, we are also open on Saturday between the hours of 9:00 am - 1:00 pm to give members that work on the week days an option to bank in person. We regret to hear that your experience with us only deserved a three-star rating. Please feel free to share more of your experience by emailing us at [email protected], as any additional feedback you provide will only help us improve your experience going forward. We appreciate your membership! Sincerely, Rachel US Eagle Federal Credit Union

• P

  Precious Perez
  5

  Vance was so helpful and friendly he went above and beyond to help me I appreciate his service and kindness thank you

• J

  John R Romero
  4

  Good location and have always been great about giving me my money back. Drive thru is relatively fast. This is in a good location with grocery, food, and entertainment close by.

  Response from the owner

  Hi John, Thank you for taking the time to review our Coors location! We’re happy to hear you have enjoyed your experience at this branch and find it convenient. If there’s anything we can do to improve your experience in the future and earn 5-stars, please feel free to email us at [email protected]. Sincerely, Olga M. US Eagle Federal Credit Union

• C

  Chris Cordes
  4

  Large Branch of US Eagle. Went there to close out a loan. Process was fine. Nothing jumped out other than I was able to get in, get business accomplished then head out. The parking lot is a bit of a challenge, but it works.

  Response from the owner

  Hi Chris, Thank you for taking the time to review our Coors location! We’re happy to hear you had an effortless experience at this branch and that you were able to accomplish what you needed. If there’s anything we can do to improve your experience in the future and earn 5-stars, please feel free to send us a direct message! Sincerely, Rachel

• r

  rachel rios
  1

  The dreaded drive thru.. this is the slowest drive through of all the branches. Really frustrating place to go and always seems like there is only one teller that is actually working. Starting to feel like Wells Fargo all over again.

  Response from the owner

  Hi Rachel, We are incredibly sorry to hear you've been displeased with your experience at our Coors branch. Member service is (and always will be) a top priority for us, which is why we always welcome any and all member feedback. With that being said, we'd be happy to discuss how we can improve your experience, starting with your next visit. Please send us an email at [email protected] so we may put you in touch with a member of our management team. We look forward to hearing from you. Sincerely, Olga M. US Eagle Federal Credit Union